I cannot connect to realms. It just says "we could not connect to realms right now. We will try again soon."
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I don’t think anyone is actually moderating this. So for others who had this issue, I logged out of Xbox account on my console, signed back in again and then accessed Minecraft. Then and only then was I prompted to get the update / hot fix. I choose Continue and after that the update installed and I had access to Realms.
Thank you for your report!
However, this issue is Invalid.
Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.
Watch Mojang Status for official announcements, or Downdetector for community reported outages.
If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as REALMS-XYZ.").
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.
If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
I understand you don’t want to have unresolved issues… but it was a valid bug. The application gave no indication to sign off and on and the error messages were extremely vague. I also did look at support first and at the time nothing was posted on your Twitter support that there were issues.
It’s resolved on my end and it’s still a bug as the platform basically breaks without any message or indication as to why. Call it invalid if you like but it’s still a bug.
Same