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REALMS-957

Realm kick out after exactly 10 minutes

I signed up for the realm trial so that myself and my son could play, i am the realm owner. My son seemed to have a flawless connection via his ipad, however I consistently was kicked out of the session. I assumed it was because I was running a non rooted amazon kindle fire HD 8, with Amazons own flavour of android interface, so I killed as many background apps as I could, and retried. Same result. I soon started noticing that there was a time limit of 10 minutes. 10 minutes of game-play followed by a black screen, and back to android home screen.

I thought that I would try it on another device, but as I do not own one, I thought why not do it on an emulated session. I utilised the Nox android emulator on my PC and tried it, and the same thing happened... 10 minutes and out.

I accept that you will not support emulated sessions as a true environment, but it does prove a point in that two environments had the same 10 minute time limit.

Please note that this only seems to apply to realms, the standard minecraft world, with local lan hosting for my son to join seems to have no issues.

Any suggestions?

Comments 6

Hello! There have been a few issues reported regarding being kicked off Realms. You can take a look at the original ticket here: [REALMS-107]. Maybe your problem is the same as one of the one the report is duplicated by. What error message do you get when being kicked?

no error on the kindle fire... display briefly freezes, then goes black... after about 2 3 seconds android is bumped back to the home screen. when you try to rejoin it takes several attempts to get back onto the realm, delay between 1 and 2 minutes.

with regard to the other ticket that you provided, mine seems to be a definitive timeframe of 10 minutes, it doesn't appear to be by chance... there couldn't be a time limit set against a trial membership, or something set against my microsoft profile?

I did consider that it could be my profile, so I have purchased the windows 10 version and tried that... and that appears absolutely fine.

regarding an error message, is there a log file stored in the android file structure which I could interrogate?

Do you know when Realms-206 will be resolved? Any luck with finding out what is causing it?

Is there any update on this ticket? The error still remains. you play for 10 minutes - get kicked out. Restart. you play for 10 minutes and get kicked out.

This is apparent on different host platforms, and the exact 10 minute time-frame does indicate a set parameter somewhere.

Graeme.

a recent update, and it appears that I am no longer being kicked out. Good news, however, I do wonder if this post made any difference whatsoever.

Minecraft Realms has an AFK Auto-Kick which kicks you after 10 minutes of inactivity. This may have be related to your problem

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