Hi,
I know you're probably not the most ideal recipient for this, but I've looked around and don't have any other choice.
In trying to buy Minecraft Bedrock Edition, I've been fought at every single corner. From "login.live.com refused to connect" to "We can't complete your purchase right now, try again later".
I finally broke through, and was faced with another bloody wall. To complete the purchase, I need to enter an account address. Problem is, I live in Australia, but the dropdown menu to select country or region is locked to America, as though they're the only people that matter in the world. I entered a fake address (maybe not the most ethical option, but I wasn't given another choice) and proceeded. Then it told me "The region in which your payment option was issued and your Store region need to match." I wasn't given a choice, they couldn't have matched if I wanted them to.
Is anyone able to help me with this or do I need to contact Microsoft themselves?
Thanks.
Linked issues
Comments 3
For payment and account issues please contact Mojang support.
Hey mate, this bug tracker is only for bugs in Minecraft: Java Edition, Minecraft (Bedrock Edition), Minecraft Dungeons, Minecraft Launcher and Minecraft Realms (Java/Plus).
For account issues relating to the games, head to support.minecraft.net or contact Minecraft Support.
For payment issues to the games (Bedrock Edition excluded) contact Minecraft support.
For payment issues relating to Bedrock Edition (or any other item on the Microsoft Store for that matter) head to Microsoft Support.
Thanks, and I know you took the time to create this but this was intended for bugs only.