It says I already have the item but when I look at Minecraft.net it doesn't show
Comments 2
What item are you trying to redeem? The correct page to redeem items on is https://www.minecraft.net/en-us/redeem and to see what capes you have earnt through drops/redeemed previously, you can check your billing history on Microsoft: https://account.microsoft.com/billing/orders?lang=en-GB&period=AllTime&type=All&filterChangeCount=1
Hello. The page where you need to redeem the cape is minecraft.net, in the "redeem" section. This section can be found in your profile. Another possible issue is that you might be trying to redeem the cape without having an account created. It could also be that you are not entering the code correctly, possibly adding some extra characters.