[WEB-7129] Can't redeem 15th anniversary cape

I go to minecraft.net and click on the redeem cape button, I get an error "Cape could not be redeemed, please try again", and the cape can't be redeemed. I am logged in, I own the game, and the cape is not redeemed.

This has been going on since May 18th, when I first tried to redeem it.

Linked issues

duplicates 1

WEB-7058 Unable to redeem the 15th anniversary cape Resolved

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Comments 2

Arisa Bot 2024-05-22T18:55:37Z

Thank you for your report!
We're tracking this issue in WEB-7058, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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Pablopr3 2024-05-23T00:44:07Z

I feel the issue is not the same. In the issue linked, the Minecraft website fails to identify that the user owns the game. In my issue, it does correctly identify that I do have the game, but then fails unexpectedly.