mojira.dev
WEB-7848

New bug tracker login is completely broken on Chrome, and mostly broken on Firefox

It is currently impossible to log in to the bug tracker in Chrome. After entering your email address and either hitting enter on the keyboard, or clicking the Next button on the screen, it simply takes you back to the enter email address screen. This happens 100% of the time both in a normal window and in an Incognito window (which would eliminate the possibility of it being an issue with cookies).

Attempting to log in via Firefox gives you the above results about 50% of the time. There is absolutely no rhyme or reason as to why it works some times and other times it does not. This makes it exceptionally difficult and frustrating to report bugs or support / respond to existing bugs.

Comments 3

I am unable to reproduce. I installed chrome and was able to log in fine. I also tried signing out/back in and that worked fine as well.

Do you have any extensions/plugins enabled on your Chrome? If so, please try disabling them

As I said in my original post, this happens 100% on Chrome and 50%+ on Firefox, so it is not just a Chrome issue It took me three tries just now on Chrome on mobile to get it to work, so this is not a matter of a plugin/extension which would ALSO be disabled in an incognito window which I already explained shows the same behavior. I have literally no clue how you are getting it to work when it fails across two Windows 10/11 desktop systems, two Windows 10/11 laptops, a Chromebook, and an Android phone here, ALL with the exact same symptoms.

Please try a mobile hotspot connection, or another wifi connection

eSonOfAnder

(Unassigned)

Unconfirmed

bugs.mojang.com

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