mojira.dev
WEB-850

https://feedback.minecraft.net/ login does not work

On https://feedback.minecraft.net/ if you click login it will redirect you to this page: https://feedbacklogin.xbox.com/signin/minecraft

but, I get an error:

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Message>An error has occurred.</Message>
</Error>

I have already cleared my cookies. Please fix!

Attachments

Comments

migrated
[media]
migrated

This happens to me too!

Jack McKalling

To me now as well. First I needed to go through the change password process so that I can login again (forgot password), and now I can't because of this issue, "An error has occurred".

Before I got the reported error, it allowed me to login normally but I had forgotten my password. So I changed it using the "I forgot my password" mechanism, succesfully changed my microsoft Live account password using the window given. Afterwards I got redirected back to the logging in page and I tried again, and it gave the error that the system detected too many attempts and I should try again later. closing the window and then clicking the login button again gave the reported error above.

migrated

This issue has been fixed!

bemoty

Still getting the same error.

migrated

It works fine for me. You have to log in on Xbox first then you should be all set to log in there.

Jack McKalling

I don't have an Xbox account, but an older microsoft live account. Maybe that's got something to do with it, but after logging in I still can't access the page. I get a repeated attempts error upon logging in, and retrying to visit after that still gives me the XML error.

kumasasa

Cannot confirm, it links to XBox-Login screen.

Jack McKalling

It is not possible for me to login, as after doing so the website shows I'm still logged out and then immediately clicking the "post new feedback" button redirects back again to the login page.

No errors show up anymore for me though.

Jack McKalling

If I still cannot login but no errors show up, should I open a new ticket?

Cultist_O

For what it's worth, I've been having the same issue as it sounds like Jack McKalling is having. I'd been waiting on a response from support before requesting a new/reopened ticket.

migrated

I'm having this exact same problem, it's just that everytime I try to log in it takes me back to the official

page logged out, so it's impossible for me to log in no matter what I've done.

Desert Prince

Exact same issue for myself. I have tried multiple browsers. My microsoft account works for other sites that use the same login process, i.e. xbox live. Feedback.minecraft.net indicates my account is valid, however, after the login process is completed and I am redirected, it still continues to show on screen as not logged in. I contacted mojang support directly and they could not support the issue. How are we supposed to use a feedback site if we cannot even log into it?

migrated

(Unassigned)

Retrieved