In minecraft there are cosmetics that you can unlock by completing certain trophies, recently I switched from xbox to playstation and I've gotten the trophies required to get the cosmetics. Like when pigs fly, time to mine, enchanter, and more, but I haven't gotten the cosmetics like the winged pig boots, miners headwear, enchanters hat, and more. Some people suggested to uninstall or restart the game or wait 24 hours and I've done everything but I still can't claim the cosmetics. I already have the achievement cosmetics on my xbox because I've also gotten the achievements on there and claimed the cosmetics on my xbox, but on my playstation I cannot get the cosmetics whatsoever even if I get the trophies. On my xbox, I bought a few cosmetics and they transferred over, but not my achievement cosmetics. If you could solve this issue that would be very helpful for me and a few other friends experiencing the same issue. Thank you
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Thank you for your report!
We're tracking this issue in MCPE-87307, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki