[MCPE-87307] Unable to collect achievement rewards on PlayStation

This bug makes it so no cosmetics earned from achievements on PS4 can be received. If cosmetics are applied from another device the character refuses to load in.

Linked issues

is duplicated by 159

MCPE-185065 Clothing still locked after achieving trophy minecraft bedrock Resolved

MCPE-187185 Achievement based cosmetics disappear on PlayStation Resolved

MCPE-188205 Miner Headband missing from ps5 edition Resolved

MCPE-189607 Rewards not unlocking from achievements Resolved

MCPE-182993 Character Creator Items Not Unlocking After Completing Achievements Resolved

154 more links

relates to 2

MCPE-177362 Can't equip reward items after completing an achievement Open

MCPE-86151 Some emotes are missing in PS4 Resolved

Attachments

Comments 40

Jaime Victoriano 2020-09-19T03:55:09Z

I've been waiting for so long to unlock the clothes (i have 100% of trophies), and i haven't been able to obtain my reward, i hope this bug gets fixed soon

Thomas 2020-09-29T12:38:31Z

yeah, I've been waiting for ages 😢😢😢

Sean Beauchamp 2020-11-25T17:19:56Z

Hi guys, just wondering if there is an update on this bug?

I'd like my new flannel shirt haha

No trophy rewards still 😞

jayden 2020-11-27T23:59:09Z

It happend to me to 😞

Kole Nichols 2020-12-09T02:07:12Z

Yep I've been trying to get them to fix this since the Nether update launched and have received absolutely 0 correspondence on this matter (and on the other issues I've had)

30 more comments

Nathan 2020-12-10T17:58:18Z

This is still an ongoing bug for me too. I tried restarting my ps4 and deleting and reinstalling Minecraft and it still won’t let me claim.

Konner Haner 2020-12-12T13:41:50Z

I'm in the same boat, hopefully they do something soon.

Thomas 2020-12-14T14:48:25Z

maybe it doesn't work with achievements you've collected before 1.16

Noah Washburn 2020-12-14T15:37:51Z

@thomas how do we unlock these items if your theory is correct? as we have said, re-doing the action does not unlock it, restarting or deleting the application, or as i have discovered, unlinking your account and re-linking. the only way i see to fix this problem is for Microsoft/Mojang to look into this or for the user to clear their data on the game, and be forced to restart everything just to get a cosmetic. lets hope the people at both studios figure this out.

James Dean 2020-12-17T15:48:20Z

I just finished unlocking all but two trophies except for the mini game ones and i didn't get any of them unlocked this really should have been fixed by now

Diamond player 2020-12-27T22:37:36Z

I thought I was the only one with this issue

Thomas 2021-01-17T09:17:59Z

Pretty sure everyone on ps4 has it, but we're the only ones to bother to report it.

Jayden Hinton 2021-02-01T21:40:03Z

i think it has something to do with trophy's already being on ps4/ ps5

Daniel Rogers 2021-02-05T23:22:51Z

Please mojang sort this out it's very annoying there are so many people with this bug

Nicholas James Vetrovec 2021-02-11T23:36:45Z

Want to use my miners headband. I got the trophy in 2016, but it is locked.

Ray Powers 2021-03-09T18:06:37Z

I am having the exact same issue and I really want to be able to use my cosmetics when playing with friends. I have just unlocked the trophy leader of the pack on 3/7/2021. If I could get this fixed I would be happy

Kamaljordan 2021-03-09T22:15:39Z

Im having the same problem, I'm trying to get the why am I fire outwear and I got the trophy but not the outwear

user-8431a 2021-03-14T17:38:45Z

I just tried with another account on which I had no achievements yet and still nothing. I earned a few achievements and the skins are still locked. Are the developers actually doing anything to fix this? Because this has been going on for several months and nothing changed.

Magnus Baker 2021-03-20T21:26:53Z

Hello. I was playing Minecraft and I made the achievement to get a hat in game. That hat still said it was locked even after I completed the achivement

Matthias Czapnik 2021-04-05T16:49:39Z

Same here unlocked the archer and leader of a pack trophy not to long ago and the cosmetic items are still locked

would be glad if this would be resolved ASAP since i’m doings privat rp world with my friends

Andexter 2021-04-22T21:47:27Z

Same Issue MCPE-125979

I Also Got The Cow Tipper Trophy And Did Not Get Faceplant Emote

Colin Moore 2021-05-15T06:08:58Z

trying to unlock things for my 8 yr old niece, got "Sound the alarm" but the fake villager nose is still locked. I'm shocked to see it's been an issue for so long.

Bryttany Nikole Messina 2021-05-19T21:21:25Z

This has been an issue since Dec 9, 2019 when Bedrock came to PlayStation platform. Prior to Bedrock on PlayStation platform, I had platinumed everything except mini games on the 4J Studios version of Minecraft for PS3, PS4.. However when PS4 upgraded to Bedrock, only a couple of unlockable items unlocked based on my acquired trophies, many clothing/emote items remain locked, though the required trophies have already been achieved on my account. In addition, my already acquired trophies are not being applied to my MSN Minecraft Account Achievements even though accounts are linked.

PSN and MSN Xbox gamer tag accounts are linked through Minecraft on PS4/PS5.

Also, Minecraft Bedrock PS4/PS5 is missing unlockable items that are available in MCPE and Windows 10 versions, and causes characters to fail to load on PS4/PS5 console if equipped on Android MCPE or Xbox or Windows 10.

First 10 images are from PS5.

Last 2 images are from my MCPE on Android/Windows 10 version of Bedrock on linked MSN Xbox Gamer Tag account with my PSN account.

As you can see, Trophies are not triggering Xbox Achievements AND the PSN Trophies are not unlocking character creator items. A simple visual inspection of creator items and emotes between PlayStation version of Bedrock and Android/Windows 10 version will easily show that several character creator/emote unlockables are missing from the PlayStation version which if equipped on character on Android/Xbox/Windows 10 will cause character to fail to load on linked PSN account when attempting to play on PlayStation Bedrock version.

Simple solution, allow PSN account to update and unlock MSN Xbox gamer tag linked account for Minecraft, add achievement unlockable items/emotes to Bedrock for PSN PS4/PS5 version, and allow linked accounts to update trophies/achievements between platforms on linked account between PlayStation and Microsoft/Mojang.

images added in next post

Bryttany Nikole Messina 2021-05-19T21:46:13Z

PS4/5 (captured on PS5)

[media]

Notice the locked creator content

[media]

Here is the achievements on the linked MSN Xbox Gamer Tag account on my Windows 10/Android Bedrock MCPE version, Account linked with my PSN ID on PlayStation Bedrock Edition Minecraft.

[media]

If you need me to, I can list each and every item and emote that Android/Xbox/Windows 10 contains that is missing from Playstation versions of Minecraft which when equipped on Android/Xbox/Windows 10 will cause character to fail to load on PlayStation 4/5 Bedrock Edition.

Bryttany Nikole Messina 2021-05-19T21:51:36Z

still present from Dec 9, 2019 to current release version 1.16.221 on PlayStation (also present on Android/Xbox/Windows 10 version of Bedrock Minecraft Beta 1.17.0.58)

Asher 2021-05-23T04:38:52Z

Why is it taking this LONG to fix this bug? My little sister wants the Wolf mask and it took me awhile to get that achievment, Please fix this Bug!

Bryttany Nikole Messina 2021-05-28T00:11:44Z

Cross platform trophies/Achievements still not synced up or unlocking items in 1.17.10.20 Beta with 1.16.221 release on PlayStation consoles. Characters equipped with unlocked gear on 1.17.10.20 beta still fail to load on release version 1.16.221 on PlayStation consoles and other platforms such as Switch and iOS. Both Character Creator clothing and Emotes and not universal across platforms, the missing items and emotes for other platforms outside of Android, Xbox, and Windows 10 causes characters on PlayStation, Switch, iOS to fail to load if you equip unlocked items which are only present in the versions that can play the Beta. The Bedrock versions need full parity between all platforms.

Bryttany Nikole Messina 2021-06-17T18:47:40Z

issue still present in 1.17.0 and 1.17.2.0 (Windows 10) and 1.17.10.23 beta.

Bryttany Nikole Messina 2021-06-25T23:09:52Z

Still present in 1.17.2 and 1.17.20.20 beta

Bryttany Nikole Messina 2021-07-16T05:46:04Z

Issue still present in 1.17.10 and Beta 1.17.20.22.

Preston 2021-08-02T05:23:10Z

I can put on Back items and Face items that cost to do an achievement but nothing else like locked emotes dont even show up and when I check my ps4 achievements it says I have hot tourist but i dont have that "I'm on fire?

[media]

Laurel Johnson 2022-02-13T18:37:03Z

issue still present in 1.18.10 for PS4 and Win10. very frustrating to see this still going on.

Aaro07 2022-06-08T13:42:54Z

i'm the same i have the hot tourist destination trophy for ps5 and i dont have the im on fire item

KosuketheMCPro 2022-11-05T06:42:35Z

this happens to me btw: MCPE-164073

Acemanjd 2023-06-18T13:55:51Z

still present in 1.20

bwfurr 2023-07-10T20:36:38Z

July 10th 2023, over 3 years after this was initially opened, I still have this problem while using the ps4 edition on ps5, and my friend using his ps4 get none of the achievement rewards. Was trying to get the sniffer sniffin’ emote only to discover it wouldn’t unlock, so we went through every achievement reward listed and none of them are unlocked for either of us, emote or clothing.

Trooper671 2024-06-18T22:42:27Z

June 19 2024, this bug is still happening for playstation users. v1.21.0

Reply from @unknown:
Please use the Mojira Discord to request adding Affects Versions. Comments like this add unnecessary clutter and hide more important information.
(Delete this entire comment after reading)

The_B0t4n1st 2025-01-04T18:11:50Z

Jan 5 2025, this bug is still happening for PlayStation users. v1.21.51

papo1212 2025-01-30T15:57:30Z

This issue is still happening ps5. I get the trophies but never get the downloadable items with the reward. My switch achievements also don't match my PS5 as well.

Argonianjay 2025-07-13T05:08:25Z

July 2025 and this is still an issue. Really wish someone at Mojang would get the ball rolling already.