Can't equip reward items after completing an achievement

same problem anyone knew how to claim the reward

Tried before loading world also. Emptied market place cache and deleted all texture packs, without success. Fresh restart of the game also doesn't change it. Lock icon is open. Only buttons are 'view achievement, view reward, view achievement, etc' This is on the xbox series s. 

Tried before loading world also. Emptied market place cache and deleted all texture packs, without success. Fresh restart of the game also doesn't change it. Lock icon is open. Only buttons are 'view achievement, view reward, view achievement, etc' This is on the xbox series s. 

Happened to me a few days ago with Victor's Tunic and Pottery Disguise

Happened to me a few days ago with Victor's Tunic and Pottery Disguise

I have the same issue, Windows 11.

same and im on xbox, some achievement items i do have though just not the ones im interested in its so frustrating lol

same and im on xbox, some achievement items i do have though just not the ones im interested in its so frustrating lol

I have the same issue, and I am on Windows 11. Various items cannot be collected on my end after unlocking the achievements associated with the items. No amount of reloading and waiting fixes this issue. I have items I have beaten the achievements for months ago that are still bugged.

I have the same issue, and I am on Windows 11. Various items cannot be collected on my end after unlocking the achievements associated with the items. No amount of reloading and waiting fixes this issue. I have items I have beaten the achievements for months ago that are still bugged.

I've got the same problem 😛

I've got the same problem 😛

I've got the same problem...

I've got the same problem...

I'm having the same issue on Android.  I'm on version 1.20.51.

I'm having the same issue on Android.  I'm on version 1.20.51.

I’m also having the same issue on windows 11. Not getting 3 emotes but having them unlocked. 

I’m also having the same issue on windows 11. Not getting 3 emotes but having them unlocked. 

I also got this issue thanks to the update. Also some other non achievement cosmetics that I owned before had to be redownloaded.

I also got this issue thanks to the update. Also some other non achievement cosmetics that I owned before had to be redownloaded.

One thing I didn't mention is that I had all achievements done. I had claimed every item. But after the update some were just removed from my character and I can't claim or equip them anymore, despite owning them before.

One thing I didn't mention is that I had all achievements done. I had claimed every item. But after the update some were just removed from my character and I can't claim or equip them anymore, despite owning them before.

I have the same issue on Windows 11, version 1.20.51 (example screenshots attached)

I have the same issue on Windows 11, version 1.20.51 (example screenshots attached)

I'm on 1.20.51 and can't equip new cosmetics or emotes. Older cosmetics and emotes I unlocked years ago work just fine, so does all the free Universal stuff but none of the new achievement stuff works. I am on PC and play realms with a Mobile and a couple Nintendo Switch friends and I'm not sure they have the same problem too but I'm fairly sure they do. 

(Screenshots where provided, but where massive to I removed them - bugs.mojang.com/browse/MCPE-178139 was my report with screenshots)

I'm on 1.20.51 and can't equip new cosmetics or emotes. Older cosmetics and emotes I unlocked years ago work just fine, so does all the free Universal stuff but none of the new achievement stuff works. I am on PC and play realms with a Mobile and a couple Nintendo Switch friends and I'm not sure they have the same problem too but I'm fairly sure they do. 

(Screenshots where provided, but where massive to I removed them - bugs.mojang.com/browse/MCPE-178139 was my report with screenshots)

I have the same problem in the Xbox platform, version 1.20.51. I just reported it some moments ago. I have some friends saying that the have the same issue, but on the Switch platform.

I have the same problem in the Xbox platform, version 1.20.51. I just reported it some moments ago. I have some friends saying that the have the same issue, but on the Switch platform.

i logged in today on my xbox and it seems this is fixed!!!! Go check

i logged in today on my xbox and it seems this is fixed!!!! Go check

Came back to confirm that this also has been fixed on my end.

Came back to confirm that this also has been fixed on my end.

another item that is affected is the Blacksmith Gauntlet Gloves, at least its still bugged on my side.

another item that is affected is the Blacksmith Gauntlet Gloves, at least its still bugged on my side.

Having the same issue on both Switch and independently on PC.

Having the same issue on both Switch and independently on PC.

I am having the exact same issue on bedrock version 1.20.81
.

I am having the exact same issue on bedrock version 1.20.81
.

I'm also having this issue on Windows 11 1.20.81.

Hope it gets fixed in 1.21

I'm also having this issue on Windows 11 1.20.81.

Hope it gets fixed in 1.21

Having the same issue in 1.21, it won't let me claim any of the achievement items from the new update, along with being glitched with some normal items marked as free.

Similar issue occurs with classic skins, as many of my purchased and/or custom skin packs do not display.

The issues with the persona customizer persisted through much of the fifteenth anniversary event and caused me to be unable to claim a multitude of items that were free at the time, including ones I had wanted.

Having the same issue in 1.21, it won't let me claim any of the achievement items from the new update, along with being glitched with some normal items marked as free.

Similar issue occurs with classic skins, as many of my purchased and/or custom skin packs do not display.

The issues with the persona customizer persisted through much of the fifteenth anniversary event and caused me to be unable to claim a multitude of items that were free at the time, including ones I had wanted.

the same bug almost all the achivement ;( version 1.21.1

the same bug almost all the achivement ;( version 1.21.1

I got to 100% on achievements after the last ones were added and managed to get all the rewards according to the game, but I’ve checked today and I found about 6 new achievement based items in the lists of all items, yet don’t appear next to an achievement in the achievements list and the will not identify which achievements they are connected to. I was able to collect two of them, but cannot collect the others. One I could get was the blacksmith apron. On I couldn’t get was a piece of headwear that seemed to be an autocrafter on top of an autocrafter. It would seem that new rewards have been added since the achievements were added and since I have completed them already I cannot claim them.

I got to 100% on achievements after the last ones were added and managed to get all the rewards according to the game, but I’ve checked today and I found about 6 new achievement based items in the lists of all items, yet don’t appear next to an achievement in the achievements list and the will not identify which achievements they are connected to. I was able to collect two of them, but cannot collect the others. One I could get was the blacksmith apron. On I couldn’t get was a piece of headwear that seemed to be an autocrafter on top of an autocrafter. It would seem that new rewards have been added since the achievements were added and since I have completed them already I cannot claim them.

Hello guys if you want to fix the bug pls go to this link i make this for all of you https://youtu.be/sq4KHBpTq1E

Hello guys if you want to fix the bug pls go to this link i make this for all of you https://youtu.be/sq4KHBpTq1E

This is so frustrating because you grind for the achievements a lot and at the end the game doesn't gives you your rewards. 

happens in 1.21.30 on android

Still an issue on Switch OLED