mojira.dev
BDS-19632

Lost all (purchased and free) add-ons

2 days when playing minecraft, my computer crashed.  When I rebooted the machine and logged back into minecraft, ALL add-ons (along with worlds ...) from the market place were gone from the world.  The add ons that showed up, were "locked" with a padlock icon.  I tried removing the cache, and restarted, but that didn't fix it.  The market place coins also showed 0.  I had few thousand left.

 

How do I restore my add-ons, and other purchases??  Please help.  I am using Windows 10 home edition.  The game is bedrock v1.21.21.

 

Chris

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Jarl-Penguin

Thank you for your report!
We're tracking this issue in MCPE-185254, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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