mojira.dev
BDS-2740

PS4 Bedrock Edition Log In Fail

Hello, every time I attempt to log into my Microsoft account through AKA.MS I am greeted with “We’re having trouble accessing your account” and that I need to approve my Email through an “Azure Active Directory user account” which I am not sure what it is. This also does not allow my PS4 to log into my Microsoft account. Although I am able to sign into the XBOX app and log in normally. But it’s the AKA.MS link and the sign in page on the game that won’t let me log in. The full description is this. 

(My email) “from identity provider 'live.com' does not exist in tenant 'Microsoft' and cannot access the application '405e80fc-f8e6-40e6-b6b9-e5bcc7e6813e'(RedirectionUxProd) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.” 

Comments 3

Thank you for your report!
However, this issue is Invalid.

This is related to a different project. Use one of the links below to go to the correct project.
Minecraft: Java Edition — Windows, Mac, and Linux
Minecraft Launcher — bugs about the Minecraft Launcher specifically
Minecraft: Bedrock Edition — Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, Nintendo Switch and PS4.
Minecraft: Earth — AR Compatible Devices

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

Thank you for your report!
However, this issue is Invalid.

This is related to a different project. Use one of the links below to go to the correct project.
Minecraft: Java Edition — Windows, Mac, and Linux
Minecraft Launcher — bugs about the Minecraft Launcher specifically
Minecraft: Bedrock Edition — Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, Nintendo Switch and PS4.
Minecraft: Earth — AR Compatible Devices

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

Thank you for your report!
However, this issue is Invalid.

This is related to a different project. Use one of the links below to go to the correct project.
Minecraft: Java Edition — Windows, Mac, and Linux
Minecraft Launcher — bugs about the Minecraft Launcher specifically
Minecraft: Bedrock Edition — Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, Nintendo Switch and PS4.
Minecraft: Earth — AR Compatible Devices

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

Alexandro

(Unassigned)

Retrieved