I tried to purchase Minecraft coins and the app crashed while trying to process the payment. It did not charge me, however it won’t let me make a purchase now and it just keeps saying “sorry we were unable to make your purchase maybe check your internet connection” but I am connected to internet and that pop up won’t go away. Please help.
Comments 2
Thank you for your report!
However, this issue is Invalid.
As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.
The bug tracker is manned by volunteers and as much as we would like to, we don't have the ability to assist.
Best of luck!
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki
Thank you for your report!
However, this issue is Invalid.
As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.
The bug tracker is manned by volunteers and as much as we would like to, we don't have the ability to assist.
Best of luck!
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki