Hi Mojang I am a 13 year old Mexican boy and I want to report that I bought the version of Minecraft Pocket Edition during the version of the bees, after seeing that there was an update I went to the Play Store and updated it.
After logging in and starting my Xbox account I was loaded with a tab that said "loading texture pack" and then the nether game background changed to a black and white one that said "beta" and a jungle biome with cats and pandas . After starting my Xbox account I could not play with my family member and the textures I bought did not load saying "skin number 2 could not load".
Every time I went out the phone was locked and after 2 minutes it would return to the start, when the same thing happened and I did not know what to do so I am here reporting this error and seeing if they can fix it for me.
By the way, the account I have only loaded on mobile and Xbox One Original 3 years ago and then on mobile.
I hope they can solve it for me.
Thank you very much for your attention.
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Thank you for your report!
We're tracking this issue in MCPE-33270, so this ticket is being resolved and linked as a duplicate.
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Thank you for your report!
We're tracking this issue in MCPE-33270, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki