Every time I try to log into my microsoft account again on my PS4 to crossplay, I receive a message that states "Failed to login: Oops! Looks like the Microsoft account you are trying to use is already connected to another account on playstation network"
Previously I only had 1 microsoft live account and 1 PSN account, but I made a new PSN account and a new microsoft account - and those pair together just fine. The only problem is for me to play online on a new account, I'd have to pay again for PSN plus ...
Things I've tried so far:
trying to use a new microsoft account to access my PSN plus account (gives a diff login error msg stating that the PSN plus account is already synced with a different microsoft account)
deleting cache on account log ins for minecraft before trying to log in
uploading MC data on ps4 online storage, deleting all MC data on system storage, deleting the game, re-installing the game and trying to log back in
- deleting all MC data on system storage, deleting the game, re-installing the game data from online storage along with the game and trying to log back in
It sounds like its an issue between mojang/microsoft. Would it be possible to unlink a microsoft account from my psn account? I have no packs that's worth saving.
Please help, this thing is driving me crazy. My account has nothing worth saving, I would just like to play in cross platform with my friends.
Thank you
HN
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Thank you for your report!
This project is for the Bedrock Dedicated Server software only. Please head over to the correct project (links below) and create a new report for your bug. Please don't forget to search for an existing report matching yours in the appropriate project before raising a new one.
To ensure your report has all the information we need, please have a read through Guide: Writing Helpful Bug Reports for Minecraft and remember to include steps to reproduce the problem.
– Minecraft: Bedrock Edition — Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, Nintendo Switch, and PS4
– Minecraft: Java Edition — Windows, Mac, and Linux
– Minecraft Launcher — Bugs about the Minecraft Launcher specifically
– Minecraft Earth — AR Compatible Devices
– Minecraft Dungeons — Action-adventure title set in the Minecraft universe
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 BDS Wiki – 📖 FAQs