first of all, the fact that i cant lodge a complaint or request a refund is an issue all of its own. i purchased content in the marketplace and the gamemode and maps were broken and misleading. the amount of hoops i jumped through just to make this post is unbelieveable. microsoft and mojang really make it clear they dont care about bedrock or their playerbase through this. this entire situation was terrible and left a bad taste in my mouth. my advice? never buy anything from the marketplace. its not, and never will be, worth it.
Comments 2
Hi Blake,
Apologies for the confusion on where to head, unfortunately though this is a bug tracker predominantly run by volunteers so we're not able to help you here.
If you have issues with purchased content and would like to contact Mojang you would be best served heading over to Mojang Customer Support.
Best of luck, I hope you can get your issues sorted.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 BDS Wiki – 📖 FAQs
Hi Blake,
Apologies for the confusion on where to head, unfortunately though this is a bug tracker predominantly run by volunteers so we're not able to help you here.
If you have issues with purchased content and would like to contact Mojang you would be best served heading over to Mojang Customer Support.
Best of luck, I hope you can get your issues sorted.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 BDS Wiki – 📖 FAQs