[MC-107100] Trying join server and each server crashes

I keep trying to log into a server and any one I pick it crashes and gives error report.

Related issues

duplicates

MC-38527 Crash after changing max view distance to 20 chunks in options.txt / Render distance too high in options.txt after downgrading

Comments

[Mod] Neko 2016-09-17T23:47:03Z

Please attach the crash report (minecraft/crash-reports/crash-<DATE>-client.txt) here.

migrated 2016-09-19T00:05:17Z

---- Minecraft Crash Report ----
// Daisy, daisy...

Time: 9/18/16 8:00 PM
Description: Ticking screen

java.lang.IndexOutOfBoundsException
	at java.nio.Buffer.checkIndex(Buffer.java:540)
	at java.nio.DirectIntBufferU.get(DirectIntBufferU.java:253)
	at bom.a(SourceFile:271)
	at bom.a(SourceFile:220)
	at ban.a(SourceFile:1694)
	at ban.a(SourceFile:1652)
	at bln.a(SourceFile:120)
	at hd.a(SourceFile:70)
	at hd.a(SourceFile:13)
	at ej.a(SourceFile:167)
	at bct.c(SourceFile:78)
	at ban.p(SourceFile:1343)
	at ban.ak(SourceFile:774)
	at ban.f(SourceFile:728)
	at net.minecraft.client.main.Main.main(SourceFile:148)


A detailed walkthrough of the error, its code path and all known details is as follows:
---------------------------------------------------------------------------------------

-- Head --
Stacktrace:
	at java.nio.Buffer.checkIndex(Buffer.java:540)
	at java.nio.DirectIntBufferU.get(DirectIntBufferU.java:253)
	at bom.a(SourceFile:271)
	at bom.a(SourceFile:220)
	at ban.a(SourceFile:1694)
	at ban.a(SourceFile:1652)
	at bln.a(SourceFile:120)
	at hd.a(SourceFile:70)
	at hd.a(SourceFile:13)
	at ej.a(SourceFile:167)
	at bct.c(SourceFile:78)

-- Affected screen --
Details:
	Screen name: bct

-- Affected level --
Details:
	Level name: MpServer
	All players: 0 total; []
	Chunk stats: MultiplayerChunkCache: 0, 0
	Level seed: 0
	Level generator: ID 00 - default, ver 1. Features enabled: false
	Level generator options: 
	Level spawn location: World: (8,64,8), Chunk: (at 8,4,8 in 0,0; contains blocks 0,0,0 to 15,255,15), Region: (0,0; contains chunks 0,0 to 31,31, blocks 0,0,0 to 511,255,511)
	Level time: 0 game time, 0 day time
	Level dimension: 0
	Level storage version: 0x00000 - Unknown?

[Mod] Neko 2016-09-19T00:12:40Z

See the description of MC-38527 for a solution.

migrated 2016-09-19T13:47:22Z

I have no idea how this issue is resolved my son still can't get into the game and the comments I get back from support really don't make sense to me. Is there a phone # I can call and get step by step instructions on how to fix this? It is very frustrating considering we have paid for this game and he can't play it.

Thank you

[Mod] Neko 2016-09-19T19:56:15Z

From the description of MC-38527:

• Navigate to [.minecraft/|http://hopper.minecraft.net/help/finding-minecraft-data-folder] (Press the link for instructions)
• Open options.txt with an editor
• Change the line renderDistance:XX to something like renderDistance:12
• Save the file

Downgrading is not, was never and will never be officially supported. This site is for reporting bugs, not technical support.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki