mojira.dev
MC-119351

Minecraft crashes at startup

For several months, I'm not able to play minecraft anymore.
The game used to work well, even with the new launcher (I play minecraft since alpha version!), then one day I could not launch it anymore (without any manual modification of my environment).

The launcher works well, but when I try to launch the game (button "Play"), the game doesn't start, the launcher reappears with a generic error message (see snapshot).

I tried the following things without any result :

  • upgrading my graphic card drivers => v 22.21.13.8205 from may 2017 (see DxDiag.txt)

  • use other Java Runtime Environment => 1.8.0_131

  • give more memory to the Java process => -Xmx3G in the JVM arguments

  • try different versions of minecraft (1.8.9, 1.11, etc.)

  • reinstall minecraft completely (delete .\programs\minecraft and .\AppData\Roaming\.minecraft)

  • try an alternate launcher installation : https://minecraft.net/fr-fr/download/alternative

The launcher log doesn't seem to give any detail about the error (see launcher_log.txt).

The only trace of the crash event I found is located in the windows event log (see windows_event.txt) :

Nom de lapplication défaillante javaw.exe, version : 8.0.25.18, horodatage : 0x54345ca0
Nom du module défaillant : unknown, version : 0.0.0.0, horodatage : 0x00000000
Code dexception : 0xc0000005
Décalage derreur : 0x00000001000201b0
ID du processus défaillant : 0x1e80
Heure de début de lapplication défaillante : 0x01d2fa5cb1919316
Chemin daccès de lapplication défaillante : C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe

I tried to search in the bug tracker about the error "0xc0000005", and found that there were recent problems with NVidia drivers, that's why I upgraded them... but with no success.

Thanks for advance for your help!

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Comments 3

  • I do not have D3Dgear installed

  • I have already updated my graphic card drivers

  • I have already tried reinstalling Java and use different java version (7 & 8)

None of this worked for me...

Moreover, I tried the old minecraft launcher (https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe), and it crashes exactly the same way (log in windows event) but with no GUI message.

Could this issue be reopened please ?!
Is there a way to launch the game / run the JVM to have more detailled traces ?

At last, I managed to work around the bug.

  • I disable my antivirus agents temporarily (Avast free antivirus v17.5.2302)

  • I start the launcher and play the game

  • Minecraft launches !!!

  • During minecraft is running, I can then enable Avast again.

If I start the launcher before disabling the antivirus, the game still crashes.

It seems there is a conflic between Avast / Minecraft / Java at startup.

gehef

(Unassigned)

Unconfirmed

Minecraft 1.12

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