"The game crashed whilst initializing game"

Haven't had this computer for half a year yet, got internet for the first time on it today, downloaded one thing and can't even play it. No idea how old this computer is, people we got it from said it was a few years old. No idea what kind of graphics card it has. Saw an issue someone already reported today that was almost exactly the same as this. Probably was the same, just don't know it yet. Can someone help me, please.