[MC-137012] An unexpected issue occurred and the game has crashed

Crashes while trying to play 1.13.1 Same issue whether using file from 12.x or creating a new world. No error code, attaching the game output. All drivers are up to date. Using AMD video card. No mods.

Related issues

duplicates

MC-74465 _JAVA_OPTIONS Being set

Attachments

crash-2018-09-22_19.59.06-client.txt

error.txt

Comments

migrated 2018-09-22T20:13:58Z

[media][media][media]

migrated 2018-09-22T20:14:17Z

Please do not mark unreleased versions as affected.
You don't have access to them yet.

migrated 2018-09-22T20:26:45Z

Is this MC-12949?

Asteraoth 2018-09-22T20:45:43Z

Picked up _JAVA_OPTIONS: -Xmx256M

-Xms256M is not enough to run Minecraft. See MC-12949 to increase memory.

migrated 2018-09-23T17:45:39Z

Proposed change to increase memory was unsuccessful. Still getting the same issue. Increased the memory to both 4G and 6G, still crashes in version 1.13 and higher.

migrated 2018-09-23T21:32:26Z

Please attach the crash report found in [.minecraft/crash-reports|http://hopper.minecraft.net/help/guides/finding-minecraft-data-folder/].

migrated 2018-09-24T17:47:00Z

crash report attached

Asteraoth 2018-09-24T17:58:02Z

-XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump

Probably has something to do with that. Try using Xmx1G -XX:+UnlockExperimentalVMOptions -XX:+UseG1GC -XX:G1NewSizePercent=20 -XX:G1ReservePercent=20 -XX:MaxGCPauseMillis=50 -XX:G1HeapRegionSize=16M.

Edit: You have 2 -Xmx flags -Xmx6G and -Xmx256M...

migrated 2018-09-24T19:04:40Z

Still crashing, no crash report being created. Here is the game output. Used the same name as before: error.txt

Asteraoth 2018-09-24T19:07:15Z

Can you post your JVM arguments?

migrated 2018-09-24T19:08:41Z

-Xmx1G -XX:+UnlockExperimentalVMOptions -XX:+UseG1GC -XX:G1NewSizePercent=20 -XX:G1ReservePercent=20 -XX:MaxGCPauseMillis=50 -XX:G1HeapRegionSize=16M

migrated 2018-09-24T19:09:27Z

I don't see the second Xmx flag -Xmx256M

Asteraoth 2018-09-24T19:15:32Z

JVM Flags: 10 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xss1M -Xmx6G -XX:+UnlockExperimentalVMOptions -XX:+UseG1GC -XX:G1NewSizePercent=20 -XX:G1ReservePercent=20 -XX:MaxGCPauseMillis=50 -XX:G1HeapRegionSize=16M -Xmx256M

I thought that was your problem, but apparently not. Also, you seem to be having the same issue as MC-135697.

Asteraoth 2018-09-24T19:32:58Z

Does MC-74465 fix your issue?

migrated 2018-09-24T19:44:49Z

That fixed the issue! Make sure people know to use command prompt as Admin, and just have them copy/paste that command into the prompt. Then find the java setting that is forcing to 256M and delete that line. Good detective work. Thanks!