Cannot Play.
Purchased and downloaded for daughter, she was really excited to play. We have not been able play at all.
Please help.
Thanks
Linked issues
Attachments
Comments 6
See MC-32606, hope you get this fixed.
I have other games and they play perfect. I highly doubt the graphics card is faulty on both PCs, please let me know anything I can do.
Thanks.
We do not have enough information to find the cause of this issue.
Please attach the crash report found in
[minecraft/crash-reports/crash-<DATE>-client.txt|http://hopper.minecraft.net/help/guides/finding-minecraft-data-folder]
here.If you cannot find a crash report, please attach the full launcher log found in
[minecraft/launcher_log.txt|http://hopper.minecraft.net/help/guides/minecraft-logs/]
.This issue has been temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki