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MC-32606

JVM Crash in ig#icd64.dll (Broken Intel graphics card driver)

For 1.10+ Users

If you are experiencing this issue after upgrading to 1.10, but did not for older versions of the game, the following instructions may solve the issue:

  • Increase allocated RAM from 1GB to 2GB (only applicable to 64 bit users)

    • In the Edit Profile menu in the Launcher, check the JVM Arguments box, and change the -Xmx1G argument to -Xmx2G

  • Change Video Settings in-game (Options -> Video Settings)

    • Enable VSync

    • Disable VBOs
      If all of these did not correct the issue, follow the remainder of the instructions on this page, or seek assistance from the Mojang Support Center.

Mod Notice

These crashes are caused by faulty display drivers which are provided by Intel or your OEM. Your best bet is to either upgrade to the latest, or if that caused it, downgrade to a version which does not cause these crashes.

This issue has also been known to occur when conflicting with other software, such as custom Windows themes, game or screen recording software (regardless if running), and Evolve.

If the crash only occurs when opening a world, it may be caused by the VBOs video setting, when used with certain intel drivers. Disabling this setting, or updating the drivers may correct the issue. You can also attempt toggling the VSync option.

Some users have reported increasing the maximum memory for the game to correct this issue. In the launcher, click Edit Profile, and check the JVM Arguments box. For 64 bit users, change the -Xmx1G argument to -Xmx2G to allocate 2GB of memory.

Information on how to update your graphics drivers can be found HERE.
The downloads for appropiate drivers can be found on THIS page. Make sure to uninstall your previous drivers, a guide for this can be found HERE.
If you require further help, try one of the community options on the Mojang Support Center.

Full List of error codes, plus download location of updated driver (if available, uninstall of previous drivers required):

  • ig7icd32.dll

  • ig7icd64.dll

  • ig75icd32.dll

  • ig75icd64.dll

  • ig8icd64.dll (Driver)

  • ig9icd64.dll (Driver)

FWIW, this is probably a duplicate of MC-24247 but there was insufficient information for me to say this for sure. I cannot find any other duplicates.

I can successfully launch Minecraft, but after a random amount of time (less than 5 minutes), the video driver crashes with the message "Display driver stopped responding and has recovered".

I can force the issue with a very arbitrary key sequence: while playing in-game, press ALT+TAB to return to the Windows desktop. Expected result: Minecraft should revert to the menu as if we had pressed Escape, and I should be task-switched to whereever I ALT+TAB'd to. I should be able to ALT+TAB back to minecraft, select "back to game", and continue playing.

Using the Profiles feature of the Launcher, the video driver crashes on Minecraft 1.6.4 and Minecraft 1.6.2 โ€“ **but does not crash on 1.5.2 nor 1.5.1. I did not try earlier versions**. It also DOES NOT crash on snapshot 13w38c .

I have recorded my trials & tribulations here:
http://www.minecraftforum.net/topic/1963062-weird-minecraft-issue/

I am logging this issue with Mojang because something must have changed between 1.5.2 and 1.6.2 to trigger this issue ('trigger', not 'cause') ... and perhaps the re-write for 1.7 has fixed it. Don't know. You're smarter than I am. ๐Ÿ™‚

Let me know what other information I can provide. My kids love Minecraft, and their old Windows 7 laptop bit the dust, hence buying the new one, which they still can't play...

Thanks, Ted.

Linked issues

MC-50030 I chose a shaders mod and tried to enter my singleplayer world, and it crashed, though i am not sure is this my problem or a bug. Resolved MC-51858 Whenever I try to enter a server the game crash's I tried single player but that crashes to Resolved MC-61968 Bug Resolved MC-63018 A crash while using vbs Resolved MC-69090 Java crashes when opening a world Resolved

Attachments

Comments 62

I suspect the new changes may be what's causing this. I am resolving this as a duplicate of MC-297 as I suspect your graphics drivers are out of date. The following may resolve your issue... if not please include the crash report.

Please update your graphics card drivers following these instructions: Updating Graphics Card Drivers.
If you have not, please use the search function in the future, to see if your bug has already been submitted.

  • Do not rely on automatic searches for driver updates.

  • Do not use Windows Update or Device Manager - Microsoft doesn't install OpenGL, they promote DirectX.

  • If you know the brand and type of your graphics card, go to the links provided above and search manually for the most recent driver for your card. The automatic detection tools of the card manufacturers are not recommended.

If all that won't help, please use the Mojang Support Center.

Actually, this cannot be a duplicate of MC-297 because I do not get either of the errors or crashes that are indicated in that ticket. Everything launches. Granted, the issue I am describing may be related to the issue.

Also, I cannot update the graphics drivers because
a) I have tried the latest version of Dell-supplied drivers v9.18.10.3165
b) I have tried the latest version Intel-supplied drivers v9.18.10,3257
c) I have tried the latest BETA version of Intel-supplied drivers v10.18.10.3282 (these are for Win8.1 but seems to work otherwise on my Win8.0). These drivers were released on September 18, 2013 - barely 7 days ago. They are not out of date. This is the link : https://communities.intel.com/docs/DOC-21232 .

The attached two print-screens are the bottom of the Snooper Settings page, as requested, from 1.5.2 (after downloading the mentioned Minecraft.exe which appears to be an old launcher) as well as the same page from 1.6.4, using the production launcher. I have also attached the a print-screen post-crash. All I did was play for 30 seconds on 1.6.4

You say " I suspect the new changes may be what's causing this ". I would presume that those same changes are also present in snapshot 13w38c. I can play that version without any crash. Curious.

Please "un-resolve" this issue, as it certainly is not resolved. I would like to work with you to find out how to fix the issue. Perhaps the solution is "wait until 1.7 is released". That would be a shame for the kids.

Ted.

PS: Attachments coming, once I figure out how to use this website. ๐Ÿ™‚

Attachments added as requested.

Hmm not exactly what we need... however reopened.

Please provide the crash report from ([minecraft|http://hopper.minecraft.net/help/finding-minecraft-data-folder]/crash-reports/crash-<DATE>-client.txt). Please attach it so that we can diagnose your issue.

If there is no crash report...

Please force a crash by pressing F3 + C for 10 seconds while in-game and attach the crash report ([minecraft|http://hopper.minecraft.net/help/finding-minecraft-data-folder]/crash-reports/crash-<DATE>-client.txt) here.

OK, see attached crash report. I had to force it.

To be completely clean, I :
a) completely deleted my %AppData%\.minecraft folder
b) Ran MineCraft in full screen mode (MC had to re-download, as expected)
c) Pressed ALT+TAB to access the desktop. Graphics driver crashed.
d) Rebooted to reset the stage.
e) Checked for the %AppData%\.minecraft\crash-reports folder (none existed).
f) Ran MineCraft in full screen mode,
g) Pressed F3 + C for 10+ seconds.
h) The manually-triggered crash report was generated and attached!

Please let me know my next step. ๐Ÿ™‚

Ted.

52 more comments

I have no idea if this could fix it for everybody, but, for me Minecraft crashed on launch every time because of a texture pack. While I was playing it crashed when I tried to use the texture pack and I couldn't get Minecraft to open it until I removed it from resourcepacks in .minecraft - You can find the .minecraft folder by going to the windows search bar and typing in %appdata%. You'll find the .minecraft folder in there.

Here I have my solution:ย This error happened when updating the drivers, this specific driver, Display adapters, ise with an external program, what I suggest is that if that program has a rescue center, restore that driver, restart the PC and ready.

Hello, I have the same problem but in the future. I wanted to know if you could solve it.

finally someone who shares my problems lol ๐Ÿ™‚

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Bartek Wojtaล›

nie dziaล‚a mi jakie to jest sล‚abe i gรณwnianeย 

Ted Taylor

(Unassigned)

Unconfirmed

Minecraft 1.6.2, Minecraft 1.6.4, 1.15.2, 20w17a

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