My daughter has just purchased this package and it keeps crashing when launching a game. I've looked at other posts which are having the same problem and you are going to have to talk to me in plain English as I don't understand most of your responses to other people.
I have guessed the affected version (above) as I don't know how to find this information.
I don't know how to get a launch report
Linked issues
Attachments
Comments 3
I've now attached 3 logs which have been created. The first one gave me a crash comment, with theh next two the system just stopped working:
http://paste.ubuntu.com/24678421/
http://paste.ubuntu.com/24678427/
http://paste.ubuntu.com/24678430/
See MC-32606.
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
We do not have enough information to find the cause of this issue.
In case of a crash please add the file
[.minecraft/launcher_log.txt|http://hopper.minecraft.net/help/finding-minecraft-data-folder]
to this ticket.If there is no crash log, please follow that guide.
Once attached, the report will be reopened automatically.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki