[MC-170286] cant reinstal minecraft

so I factory reset my laptop and now it wont let me reinstall the game without asking me to buy it again. I signed into my account on the website but it still has this problem

Attachments

Snímek obrazovky 2020-01-23 v 14.10.04.png

Comments 2

Thommy Siverman 2020-01-23T13:14:33Z

This is a technical support issue; this site is for bug reports only. For technical support please use the Mojang Support Center.

Jan Polák 2020-01-23T13:18:41Z

I can confirm this bug too. Yes, I own full game. Steps to reproduce:

Visit https://www.minecraft.net/en-us/
Log in to your account as normal
Visit https://www.minecraft.net/en-us/ again
Go to Games -> Minecraft
Click green "GET MINECRAFT" button
Click "Computer" tile
Click "PC" tile
Click "MINECRAFT: JAVA EDITION" tile
You get what is on attachment above.

Temporary workaround:

Visit https://www.minecraft.net/en-us/
Log in to your account as normal
Visit https://www.minecraft.net/en-us/download
Download and install the game
Use launcher to log in
You can play as expected

I really do not understand, why it stopped working. I think the right button is relocated somewhere else. Like you know "Support" tile or something like it.