Put the summary of the bug you're having here
What I expected to happen was...:
To be able to see other players' skins and mine included
What actually happened was...:
Everyone is either Steve or Alex
Steps to Reproduce:
1. It's been like that since I bought Minecraft few days ago
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duplicates 1
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Thank you for your report!
We're tracking this issue in MC-101579, so this ticket is being resolved and linked as a duplicate.
That ticket has already been resolved as invalid, which means this is a technical support issue. Please take a look at the parent ticket (MC-101579) and see if a solution is provided there.
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Duplicate of MC-101576