Moderator Note
This issue is usually caused by malware or other software that is interfering with Minecraft.
If you have this issue, check whether you have any incompatible software installed, and if so, remove it from your computer.
Also, try to run a Adware & Malware Scan (e.g. Malwarebytes Adwcleaner & Anti-Malware), and report back if this issue occurs after a full scan and clean.
If that didn't solve the issue, please contact community support (linked below) for further assistance.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki
For a few weeks if i downloaded minecraft.ex then opened the launcher and closed it, then downloaded Minecraft.exe (the old version) i could see the skins but it doesnt work anymore and its so frustrating please help (i update my java too!).
I tried finding a fix to this so long ago and i sill am but nothing is coming up! I cant see other peoples skins none of them not even my own, i cant see it on single i cant see any on realms or on any servers! This is really anoyying if i do roleplays i cant tell who is who and i like being able to take screen shots with skins in them please help me this is in 1.9 and up!
Linked issues
is duplicated by
relates to
Attachments
Comments


Please try the following:
Stop Minecraft
Delete the contents of the skin folder
[.minecraft/assets/skins/|http://hopper.minecraft.net/help/finding-minecraft-data-folder]
Restart Minecraft
Are you using any mods?
So your operating system and other specs are "I tried finding a fix to this so long ago and i sill am but nothing is coming up! I cant see other peoples skins none of them not even my own, i cant see it on single i cant see any on realms or on any servers! This is really anoyying if i do roleplays i cant tell who is who and i like being able to take screen shots with skins in them please help me this is in 1.9 and up!"? Interesting.
Funniness aside, I see a lot of Alex and Steve skins on a lot of servers I join. Some just don't have skins, and others I know are glitched, because I've seen them with a skin before. I don't know HOW it works, but it hasn't happened so far when I've played 1.8+.
The enviroment is supposed to only contain pc details.
still doesnt fix it.
Everyone who is experiencing this issue:
Please force a crash report (F3+C for 10 seconds) and attach it here as well as the client log (launcher tab with your name(if launcher closes on start, change this in the launcher profile settings))using the Attach Files button on the top left of this page.
@unknown, the crash report you attached was from a modded environment. Please only attach reports found in the base unmodded Minecraft.
I have the same problem. When I playing at 1.8 I can see all Skins. But if I playing with 1.9 + I have the problem that every one has a Steve Skin. Thanks for the Help hope that your have an Idee.
I did this with the [F3 + C] for 10 sec. Should I add the content here as an attachment?
---- Minecraft Crash Report ----
// I bet Cylons wouldn't have this problem.
Time: 30.12.16 14:10
Description: Manually triggered debug crash
java.lang.Throwable
at bcx.az(SourceFile:1705)
at bcx.t(SourceFile:1626)
at bcx.av(SourceFile:968)
at bcx.a(SourceFile:396)
at net.minecraft.client.main.Main.main(SourceFile:124)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:483)
at net.minecraft.launchwrapper.Launch.launch(Launch.java:131)
at net.minecraft.launchwrapper.Launch.main(Launch.java:27)
A detailed walkthrough of the error, its code path and all known details is as follows:
---------------------------------------------------------------------------------------
-- Head --
Thread: Client thread
Stacktrace:
at bcx.az(SourceFile:1705)
-- Affected level --
Details:
Level name: MpServer
All players: 14 total; [bnn['Stevco'/45702, l='MpServer', x=-355,65, y=83,00, z=-295,96], bno['KodeinJunk'/35397, l='MpServer', x=-347,13, y=99,50, z=-251,84], bno['SommerFloh957'/43283, l='MpServer', x=-353,09, y=99,50, z=-260,53], bno['SommerFloh958'/43284, l='MpServer', x=-354,81, y=101,50, z=-259,88], bno['JulianRosiepen'/30179, l='MpServer', x=-324,88, y=85,00, z=-266,72], bno['__iTsWolfiPvP__'/45703, l='MpServer', x=-338,44, y=78,50, z=-319,13], bno['BrainTV'/45753, l='MpServer', x=-336,53, y=78,50, z=-319,19], bno['DeinLabyModCape'/44798, l='MpServer', x=-337,97, y=79,88, z=-317,59], bno['GameplayerXD'/45811, l='MpServer', x=-337,31, y=78,00, z=-321,50], bno['VxnomGHG'/45810, l='MpServer', x=-326,50, y=120,00, z=-281,50], bno['XgreenflashX'/44373, l='MpServer', x=-331,81, y=99,00, z=-250,72], bno['Gero1'/44795, l='MpServer', x=-351,91, y=99,00, z=-248,88], bno['_OfficerDown_'/45581, l='MpServer', x=-360,53, y=106,75, z=-248,59], bno['GGregor'/45211, l='MpServer', x=-347,69, y=98,00, z=-258,16]]
Chunk stats: MultiplayerChunkCache: 441, 441
Level seed: 0
Level generator: ID 00 - default, ver 1. Features enabled: false
Level generator options:
Level spawn location: World: (-302,64,577), Chunk: (at 2,4,1 in -19,36; contains blocks -304,0,576 to -289,255,591), Region: (-1,1; contains chunks -32,32 to -1,63, blocks -512,0,512 to -1,255,1023)
Level time: 115386078 game time, 246000 day time
Level dimension: 0
Level storage version: 0x00000 - Unknown?
Level weather: Rain time: 0 (now: false), thunder time: 0 (now: false)
Level game mode: Game mode: adventure (ID 2). Hardcore: false. Cheats: false
Forced entities: 67 total; [yq['Enderman'/44806, l='MpServer', x=-338,72, y=78,47, z=-318,34], bno['__iTsWolfiPvP__'/45703, l='MpServer', x=-338,44, y=78,50, z=-319,13], bno['_OfficerDown_'/45581, l='MpServer', x=-360,53, y=106,75, z=-248,59], bno['SommerFloh957'/43283, l='MpServer', x=-353,09, y=99,50, z=-260,53], bno['SommerFloh958'/43284, l='MpServer', x=-354,81, y=101,50, z=-259,88], bno['GGregor'/45211, l='MpServer', x=-347,69, y=98,00, z=-258,16], bnn['Stevco'/45702, l='MpServer', x=-355,65, y=83,00, z=-295,96], wr['Pferd'/34846, l='MpServer', x=-324,88, y=86,64, z=-266,72], bno['PaulMagKekse'/35588, l='MpServer', x=-360,63, y=104,00, z=-247,25], bno['LetsSylexYT'/45578, l='MpServer', x=-343,97, y=99,00, z=-233,31], bno['xXPatrick25Xx'/45325, l='MpServer', x=-359,97, y=103,50, z=-244,59], bno['TwerkLikePingu'/43816, l='MpServer', x=-360,25, y=104,00, z=-246,28], bno['Lieblings_Panda'/34651, l='MpServer', x=-360,09, y=103,50, z=-244,00], bno['Icereak'/18223, l='MpServer', x=-343,84, y=99,50, z=-247,72], bno['KodeinJunk'/35397, l='MpServer', x=-347,13, y=99,50, z=-251,84], bno['tjmarvin'/45689, l='MpServer', x=-339,13, y=98,50, z=-247,59], bno['Schrankschlumpf'/45692, l='MpServer', x=-346,56, y=100,00, z=-247,59], bno['GGregor'/45211, l='MpServer', x=-341,67, y=99,11, z=-238,54], bno['Malla2004'/43750, l='MpServer', x=-345,16, y=101,00, z=-245,31], bno['Gero1'/44795, l='MpServer', x=-351,91, y=99,00, z=-248,88], bno['_OfficerDown_'/45581, l='MpServer', x=-356,79, y=98,04, z=-249,70], bno['Zuckinibaum'/45701, l='MpServer', x=-359,41, y=98,81, z=-249,43], bno['LasseHD2008'/45252, l='MpServer', x=-342,66, y=92,00, z=-226,88], wd['Huhnchen'/43699, l='MpServer', x=-353,88, y=99,50, z=-260,56], bno['GirlSophie'/43736, l='MpServer', x=-338,41, y=98,00, z=-235,19], bno['XgreenflashX'/44373, l='MpServer', x=-331,81, y=99,00, z=-250,72], xx['§6BESTE §eSPIELER §6DES §eSERVER´s'/54, l='MpServer', x=-359,38, y=101,00, z=-247,56], bno['Knochentrocken17'/44808, l='MpServer', x=-375,72, y=85,00, z=-246,69], bno['SommerFloh957'/43283, l='MpServer', x=-353,09, y=99,50, z=-260,53], bno['SommerFloh958'/43284, l='MpServer', x=-354,81, y=101,50, z=-259,88], zz['entity.FireworksRocketEntity.name'/45880, l='MpServer', x=-338,88, y=82,75, z=-317,36], bno['BrainTV'/45753, l='MpServer', x=-336,53, y=78,50, z=-319,19], zz['entity.FireworksRocketEntity.name'/45881, l='MpServer', x=-337,91, y=82,75, z=-317,38], bno['JulianRosiepen'/30179, l='MpServer', x=-324,88, y=85,00, z=-266,72], zz['entity.FireworksRocketEntity.name'/45885, l='MpServer', x=-337,98, y=82,04, z=-317,59], bno['imLeqitJan'/45489, l='MpServer', x=-370,50, y=93,00, z=-246,63], bno['TurtleSkills'/45693, l='MpServer', x=-379,59, y=85,00, z=-212,59], bno['IsamuSaito'/45154, l='MpServer', x=-397,44, y=83,50, z=-227,59], xx['Derbuy'/193, l='MpServer', x=-344,50, y=98,00, z=-235,50], bno['BaldReduziert'/45742, l='MpServer', x=-353,66, y=100,50, z=-230,44], bno['IsamuSaito'/45154, l='MpServer', x=-397,44, y=83,50, z=-227,59], bno['KodeinJunk'/35397, l='MpServer', x=-347,13, y=99,50, z=-251,84], bno['Senor_Perez'/36565, l='MpServer', x=-356,43, y=83,31, z=-292,15], bno['BrainTV'/45753, l='MpServer', x=-351,16, y=89,50, z=-275,13], wi['Schwein'/45254, l='MpServer', x=-350,75, y=100,00, z=-249,56], bno['AlexTheFlyer'/45807, l='MpServer', x=-353,06, y=99,00, z=-247,75], bno['LetsSylexYT'/45578, l='MpServer', x=-348,38, y=98,00, z=-259,69], bno['IsamuSaito'/45154, l='MpServer', x=-397,44, y=83,50, z=-227,59], bno['byVinz_'/45834, l='MpServer', x=-356,34, y=98,00, z=-249,81], bno['__iTsWolfiPvP__'/45703, l='MpServer', x=-338,44, y=78,50, z=-319,13], bno['BrainTV'/45753, l='MpServer', x=-336,53, y=78,50, z=-319,19], bno['DeinLabyModCape'/44798, l='MpServer', x=-337,97, y=79,88, z=-317,59], bno['GameplayerXD'/45811, l='MpServer', x=-337,31, y=78,00, z=-321,50], bno['VxnomGHG'/45810, l='MpServer', x=-326,50, y=120,00, z=-281,50], bno['XgreenflashX'/44373, l='MpServer', x=-331,81, y=99,00, z=-250,72], bno['XgreenflashX'/44373, l='MpServer', x=-331,81, y=99,00, z=-250,72], bno['byVinz_'/45834, l='MpServer', x=-356,38, y=98,00, z=-249,84], bno['Gero1'/44795, l='MpServer', x=-351,91, y=99,00, z=-248,88], bno['_OfficerDown_'/45581, l='MpServer', x=-360,53, y=106,75, z=-248,59], bno['GGregor'/45211, l='MpServer', x=-347,69, y=98,00, z=-258,16], wl['Schaf'/43745, l='MpServer', x=-354,56, y=100,25, z=-257,56], bno['JulianRosiepen'/30179, l='MpServer', x=-324,88, y=85,00, z=-266,72], yn['Blaze'/45798, l='MpServer', x=-357,25, y=83,00, z=-294,03], bno['VxnomGHG'/45810, l='MpServer', x=-326,50, y=120,00, z=-281,50], bno['GameplayerXD'/45811, l='MpServer', x=-337,31, y=78,00, z=-321,50], bno['Gero1'/44795, l='MpServer', x=-351,91, y=99,00, z=-248,88], bno['DeinLabyModCape'/44798, l='MpServer', x=-337,97, y=79,88, z=-317,59]]
Retry entities: 0 total; []
Server brand: BungeeCord (git:BungeeCord-Bootstrap:1.11-SNAPSHOT:4d004d5:1206) <- PaperSpigot
Server type: Non-integrated multiplayer server
Stacktrace:
at bln.a(WorldClient.java:496)
at bcx.b(SourceFile:2535)
at bcx.a(SourceFile:405)
at net.minecraft.client.main.Main.main(SourceFile:124)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:483)
at net.minecraft.launchwrapper.Launch.launch(Launch.java:131)
at net.minecraft.launchwrapper.Launch.main(Launch.java:27)
-- System Details --
Details:
Minecraft Version: 1.10.2
Operating System: Windows 10 (amd64) version 10.0
Java Version: 1.8.0_25, Oracle Corporation
Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation
Memory: 119674984 bytes (114 MB) / 337993728 bytes (322 MB) up to 3207856128 bytes (3059 MB)
JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx3G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M
IntCache: cache: 6, tcache: 38, allocated: 13, tallocated: 95
Launched Version: 1.10.2-OptiFine_HD_U_C1
LWJGL: 2.9.4
OpenGL: GeForce GTX 1060 6GB/PCIe/SSE2 GL version 4.5.0 NVIDIA 376.33, NVIDIA Corporation
GL Caps: Using GL 1.3 multitexturing.
Using GL 1.3 texture combiners.
Using framebuffer objects because OpenGL 3.0 is supported and separate blending is supported.
Shaders are available because OpenGL 2.1 is supported.
VBOs are available because OpenGL 1.5 is supported.
Using VBOs: Yes
Is Modded: Very likely; Jar signature invalidated
Type: Client (map_client.txt)
Resource Packs: AD_Reforged_1.10_v2.zip
Current Language: Deutsch (Deutschland)
Profiler Position: N/A (disabled)
CPU: 4x Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz

@unknown, the crash report you attached was from a modded environment and outdated (1.10.2). Please only attach reports found in the most recent version (currently it's 1.11.2) of the base unmodded Minecraft.
But what can I do I want to see the Skins of cause but there is the Bug. D:
I'm having the same issue, also the update notes aren't showing up... that and I'm not getting any sound on my game!
I don't have a skins folder under assets

@unknown it sounds like you have something like anti-virus blocking the download of certain files.
Please visit tech support at the Mojang Support Center for assistance with that issue.
I'm having the same problem with the skins not showing. BUT another thing is that my game won.t launch unless i go to task manager and end the minecraft launcher 32 or 34 bit which is extremely Annoying. i've attached my crash report
I also have the same problem, even if my texture pack is fine. I am using the old launcher as the new one always crash when I tried to load/join. I did F3+C for 10 seconds and this is my crash report:
[media]
Seems to affect 1.13.1, see MC-136458.
I'm having the same problem with my game, I've tried uninstalling and then re-installing the game. I cannot fix this issue. I was wondering if you managed to fix this problem at any time and how it would be done?
Im in 1.13.1 and everything is steve and alex here is my log
[media]I put up my own issue, MC-137207, and I solved it by uninstalling some applications from my computer. To be specific, the antivirus McAfee, and something on my computer called PremierOpinion. At the time of my issue, I also had the same problem as you and was planning to post about it. But as I started Minecraft, it was solved! Apparently one of the things I deleted solved the problem. If you have any of the mentioned applications(an easy way to see is to open task manager), delete them. If not, then there is probably an antivirus/virus somewhere on your computer that needs to be deleted. I hope I helped, good luck.
Try uninstalling Premier Opinion or any other mal-/adware in your control panel. (Searchbar>control panel>uninstall or edit a program) fixed it for me after weeks of searching 🙂 so happy
Replying to Esther Gao, thank you so much. It's PremierOpinion REMOVE THIS APPLICATION FROM YOUR COMPUTER! It's actually the reason my Minecraft was destroyed. EVERY issue I had with Minecraft (Realms not downloading resource packs/world backups, skins not loading, launcher crashing if I didn't close all launchers in task manager) is now fixed only because I removed PremierOpinion. So anyone reading this, check if you have it. If you do, get rid of it!

Try to run a Adware & Malware Scan (e.g. Malwarebytes Adwcleaner & Anti-Malware), and report back if this issue occurs after a full scan and clean.
1.13.2 I've tried reinstalling minecraft multiple times and nothing has worked, I noticed my .minecraft/assests/skins folder was missing and tried to install my friend "skins" folder and it ended up showing his skin in the server on my side but not my own, We've tried using my account from a different computer and it worked fine there but here nobodies skins are showing for me in singleplayer nor multiplayer.
[media]Hi,
Im playing on 1.12.2 but everyones skin is steve, including mine. But others can see my skin, how do I fix it?
So there is a solution to this issue.What you have to do to fix it is to completely get rid of the PremierOpinion ++ and if your Minecraft is already open restart it and now try it.It should work.
thank you so much moderator, running malwarebytes worked to show the skins in my minecraft
its happening to me
For some reason I can only see certain skins including mine but everyone else is either a steve or an alex.
if anyone has this problem and uses a VPN: try turning it off. when my VPN is enabled, i can't see any skins other than my own.
Im having trouble with this and nothing is helping. I can view some skins including mine, but everyone else is steve/alex. I think that the issue is that skins are not downloading properly. I also have 253 folders in the skins folder in .minecraft, but im not sure if thats the problem. This all started when I changed my skin. Ive ran adwcleaner and I am not using a VPN. Can someone please help?
If you have this issue, check whether you have any incompatible software installed, and if so, remove it from your computer.
If that didn't solve the issue, please contact community support (linked below) for further assistance.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki
Is Norton Security (isn't listed) another incompatible software that will cause this?
Yeah im having the same issue, and its not bit defender since i uninstalled it
Nvm, I fixed it myself, for MY case it was a router issue blocking the skin servers. I encourage everyone to double check that too
argon thanks so much! that was my problem!
i found this video on youtube and it solved the problem for me. hope it is helpfull.
This ticket has been resolved as Invalid as it always seems to be caused by some kind of technical issue, such as malware, other incompatible software, or a faulty internet connection configuration.
If you have any issues, please read the Moderator Note in this ticket's description. If that did not solve your issue, please contact Community support (linked below), where you'll receive help. Unfortunately, we aren't able to help you here, as this is merely a bug tracker.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki
Hello from Russia! NOTHING helped to me. I tried reinstall Windows, deleted inc software, used adwcleaner, launched minecraft through TLauncher, tried to play on my old PC, tried to use another router... My friend have this issue too

@Mikhail_Chashchin Please use the official launcher. Cracked launchers aren’t supported. Sorry kiddo. :/
On what configurations, devices, etc., are but report fixers using to fix bugs???
I notice that Discord is listed at the link you posted in the highlighted section https://minecrafthopper.net/help/known-incompatible-software/ . Do you realize how many Minecraft developers have Discord as a communication site? Of course, this bug side is only for 'vanilla' or basic minecraft, right? Is the Overlay incompatibiity on the list limited to some kind of gaming in Discord? Does the Overlay incompatibility exist in Discord communications?
If this happens to you after you downloaded the official Minecraft launcher, this is the sign that the Minecraft Launcher download file is hacked.

If the official Minecraft launcher download file is hacked thats like a BIG problem. They hacked the official Minecraft website and change the official download to malware?!?
This might happen on some devices only, this does not happen every single user.

Mojang's servers have not been compromised; it is much more likely that malware on your own PC is interrupting the download.
As said above, incompatible software is the cause of this bug - not a corrupted launcher file.
I ran AdwCleaner and still can't see my skin. Is there something else I am supposed to do?

Please go to Community Support, linked at the bottom of the moderator note, for help with your problem.
This might be caused by settings. Since you are on Bedrock you can go to Profile and then go to show untrusted skins and turn in off. This is just on by default for security and only allos you to see steve alex and marketplace skins. Hope this helps
I'm playing Java and I recently experienced this issue. Everything was working until I installed Impact Client and Altening. After wiping all of that off of my system and even uninstalling Minecraft and even deleting the .minecraft folder, nothing has worked. Even re installing with a fresh .minecraft folder didn't work either. If ANYONE has a fix, please get back to me ASAP. Thanks in advance.
This issue is known to be caused by progams installed on your PC. For help with the issue please contact Community Support as instructed by the moderator note.
I tried these options but it didn't work.
I formatted the pc (removing all the files) and it resolved. I wish I had not resorted to it, but anyway...

Please go to Community Support (https://discord.gg/58Sxm23) for technical support. The bugtracker is not a help forum.
Having the same problem, skins work on multiplayer servers, although not in singleplayer...
Win 10
Minecraft from Xbox Game Pass (PC)
I'm having the same problem, but I can't find where is the problem, I don't have any of the incompatible software but I still appear with the Alex skin. I've tried changing my skin in minecraft.net and in the launcher, but it doesn't work.
I'm trying it in 1.18.1 in java.
same
needs to be reopened as a 22w17a bug that is effecting everybody.

@Dave That's a separate issue with a different cause (unlike this issue, which is a problem on the player's side).
Gotcha Thanks!

It looks like this may also be caused by the "Bullguard" antivirus software (https://bugs.mojang.com/browse/MC-253350?focusedCommentId=1175209&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-1175209)
I'm having the same issue, tried all of the possible solutions here. In the multiplayer server my friends can see my updated skin. But when I look myself its still, and always Zuri. any idea what is causing this?
I checked the list of softwares and I dont have any of those installed
I'm using 1.19.4 version
Windows 11
I'm encountering the same issue on Windows 11/Launcher v3.6.2-2.1.3/Vanilla 1.21.3 & 1.21.4.
Up to this point, no solutions provided from this ticket, the Community Support server or the official support team are working.
My current device has been confirmed to not contain any malware or incompatible software.
Please force a crash by pressing F3 + C for 10 seconds while in-game and attach the crash report (
[minecraft|http://hopper.minecraft.net/help/finding-minecraft-data-folder]/crash-reports/crash-<DATE>-client.txt
) here.