For some reason I cannot see custom textures or skins. I play with my friend sometimes but his skin shows up as Steve or Alex. I can see my own custom skin but not anyone else. I play on some Minecraft servers and cannot see custom heads or skins its just a big lobby of Steves and Alexs. If there is a way to fix this please let me know. P.S. This has been happening for almost a year and I kept everything updated.
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duplicates 1
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Hey there!
This appears to be a technical support issue and the bug tracker does not handle these types of problems. Instead, I'd recommend contacting Community Support for further information, regarding your concern.

I have contacted community support but they don't seem to know either.

Thank you for your report!
We're tracking this issue in MC-101579, so this ticket is being resolved and linked as a duplicate.
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did this just start happening or did it happen before?