so I bought the game yesterday and everything is fine except my skin is stuck as Alex no matter what I do Ive tried everything I saw on youtube and here but nothing worked out I tried to run an adware and malware scan but did not work tried to log out and in again but nope plus I tried to play on different versions of the game but still , I even tried to change to steve but it still appeared as Alex . plz help I really do not wanna stay as Alex
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Thank you for your report!
We're tracking this issue in MC-101579, so this ticket is being resolved and linked as a duplicate.
That ticket has already been resolved as invalid, which means this is a technical support issue. Please take a look at the parent ticket (MC-101579) and see if a solution is provided there.
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This report is a duplicate of MC-101579, which was later resolved as invalid. The reason for this is because this issue is most likely caused by malware or other software that is interfering with Minecraft. Please see the Moderator Note attached to the parent ticket to potentially fix this issue.