My sister hasn't played Minecraft for 3 months, but then wanted too play again. When she got on it said she needed to log in. So she logged in using her mojang account. When she looked at her skins they were gone! She used to have tons now it is just Steve and Alex. I have them backed up but i don't want this happening to others. Do you know what could of caused this issue?
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duplicates 1
Comments 4

Oh ok. Thanks!

Thank you for your report!
We're tracking this issue in MC-101579, so this ticket is being resolved and linked as a duplicate.
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Sorry I didn't know there was a duplicate.
This report is a duplicate of MC-101579, which was later resolved as invalid. The reason for this is because this issue is most likely caused by malware or other software that is interfering with Minecraft. Please see the Moderator Note attached to the parent ticket to potentially fix this issue.