My sister hasn't played Minecraft for 3 months, but then wanted too play again. When she got on it said she needed to log in. So she logged in using her mojang account. When she looked at her skins they were gone! She used to have tons now it is just Steve and Alex. I have them backed up but i don't want this happening to others. Do you know what could of caused this issue?
Linked issues
duplicates 1
Comments 4
Oh ok. Thanks!
Thank you for your report!
We're tracking this issue in MC-101579, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! If you think it was incorrect, please notify us on Discord or Reddit
Sorry I didn't know there was a duplicate.
This report is a duplicate of MC-101579, which was later resolved as invalid. The reason for this is because this issue is most likely caused by malware or other software that is interfering with Minecraft. Please see the Moderator Note attached to the parent ticket to potentially fix this issue.