[MCL-16037] Changing skin not working when using a Microsoft account

I sign in to my Microsoft account for the first time in minecraft.net and buy the game. I download my favorite skin from the website and tried to apply it, then loading it into a new world and my skin does not appear. It only shows Alex skin. Please respond and fix it.

Linked issues

duplicates

MC-101579 Own and other custom skins are shown as Steve, Alex, or other default skins

Attachments

Comments

migrated 2020-12-18T10:53:23Z

Hi Greian, are you playing on singleplayer or multiplayer? Do you start the game as offline?

migrated 2020-12-18T11:19:06Z

I start the game as online, my Microsoft account says active and yes I am playing on singleplayer.

Avoma 2020-12-31T19:42:38Z

This report actually appears to be a duplicate of MC-101579, which was later resolved as invalid. The reason for this is because, this issue is most likely caused by malware or other software, that is interfering with Minecraft. In order to fix the issue, I'd recommend reading through the Moderator Note attached to the parent ticket (MC-101579), and if the problem still persists after following the provided instructions, please contact Community Support as the bug tracker is unable to provide you with assistance.