Hello.
I'm here for a bug report. I was buying a new minecraft account when all of a sudden we waited for almost 2 hours for the payment to load in. I refreshed the page and after buying it again, a box saying that we should insert our 4 digit code that was sent to the bank account. After it was successful, it said "Error". It kept saying error when we kept trying to buy a new account. Please help me, my mom and I are freaking out!
For payment or billing errors, please contact Customer Support.
They will be able to more closely identify the issue and attend to it, whereas nothing can be done if a specific payment or billing issue is posted here on the bug tracker.