[MC-197712] Import/Export Settings Crashes Game on Mac Mojave

Clicking Import/Export Settings crashes the game on MacOS Mojave. I get the colored pinwheel and have to use Force Quit to be able access my computer again. Upon doing that the launcher puts up: An error has caused the game to crash, we're sorry for the inconvenience. So I can't even use custom JSON files. Issue is reproducible - It happens every single time I click the button. Yes, I'm using PureDBCtaft x128 as a resource pack, no mods, np data packs. Also, I've had to allot 4 of 8 gigs of memory to Minecraft to work properly. Do I have to allocate more to solve this issue?

Comments 16

galaxy_2alex 2020-08-11T16:21:13Z

Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response - this does not mean the report is not valid, we just need more information to verify it.

Please add the launcher log using these instructions to this ticket - please copy the log after the error has occurred.

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Christina Marie Parissi 2020-08-11T16:31:16Z

When I tried to upload the launcher log, it told me I couldn't upload it because I didn't have some sort of key, and I don't know what that means but it wouldn't let me upload it.

galaxy_2alex 2020-08-11T17:13:31Z

That is not the correct log, please follow the instructions in the link I sent.

Christina Marie Parissi 2020-08-11T17:34:10Z

Now, according to my launcher the latest release is 1.16.2 and for some reason I can't find or access 1.16.1. Snapshots and historical are off and when I get to the main menu my resource pack is gone and I have to click buttons multiple times for them to register so I can't even get to import/export settings. The last time this issue happened I had to allocate more memory to Minecraft. I have already allocated 4 of my 8. Did they release 1.16.2 today? All of the multiplayer servers I play are 1.16.1 This is getting frustrating

galaxy_2alex 2020-08-11T17:46:49Z

1.16.2 has released about an hour ago, yes - you can use the launcher to change back to 1.16.1 by changing the version in your Installation using the "Installations" tab.

6 more comments

Christina Marie Parissi 2020-08-11T18:06:01Z

To fish the button clicking issue in 1.16.2, I have now had to allocate 5 gigs of RAM to the game, however when clicking on import/export the problem persists except now I can't get it to force quit with cmd-option-ctrl-escape to get back to the launcher. I will keep trying trust me

galaxy_2alex 2020-08-11T18:10:22Z

Please add the launcher log using these instructions to this ticket - please copy the log after the error has occurred.

Christina Marie Parissi 2020-08-11T18:21:14Z

The button clicking problem is now back. If I can get to the launcher and copy the log I will but I can't click buttons or get force quit to work so as soon as I can find a way to copy the log, you'll have it because all I can sort of do right now is launch the game and quit it after clicking quit like 10 times so I don't know if that us even helpful.

galaxy_2alex 2020-08-11T18:29:15Z

We need to see your full launcher log, which is created in the game directory.
First open your .minecraft folder, then launch the game until you encounter the issue. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com/ Click "Paste!", then share with us the link (the URL) that it takes you to.

Christina Marie Parissi 2020-08-11T18:36:03Z

[^Startup & Quit Log 8:11:20 1.62.rtf] this is a log of me starting up and quitting the game, please keep in mind that I had to click buttons several times to get them to work.

galaxy_2alex 2020-08-11T18:41:18Z

Please attach a .txt file and not a .rtf file.

Christina Marie Parissi 2020-08-11T18:46:52Z

[media]

^{Also Here:}^{https://paste.ubuntu.com/p/NRrZSZjZbH/}

galaxy_2alex 2020-08-11T18:51:25Z

Please check if a full reinstallation of the game fixes the issue.

Christina Marie Parissi 2020-08-11T19:26:17Z

https://paste.ubuntu.com/p/sRZ73hMK6h/ clan reinstall startup and quit log

5 of 8 RAM allocated does not fix clicking issue. I don't think it's my mouse, it works fine everywhere else

Christina Marie Parissi 2020-08-11T20:43:02Z

Now the import/export settings chooser comes up but keeps popping up over and over. This just gets more weird the more we look into it.

wobst.michael 2020-12-20T06:41:28Z

Please check if that's still an issue for you in the latest 1.16.4 stable release or the latest 1.17 development snapshot.