I am unable to enter, switch worlds, close, and others can't join either.
Linked issues
duplicates 1
Comments 3
It really is unacceptable.
It has been days now and not a word.
Realms is a service that we pay extra for monthly and it's been almost a week now since we have been unable to get into our realm.
Send out an email, put a message on the login screen, let us know that you're aware of the problem and are working to fix it rather than letting us feel that you just don't care about your customers.
Come on guys, get it sorted.
Thank you for your report!
We're tracking this issue in REALMS-5600, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Mojang Support – ✍️ Feedback and Suggestions – 📖 Game Wiki
It has been days and nothing. We are paying you for this service and you won't even answer us.