I have set up a new PC and went to download minecraft to it. Both the .exe and .msi files work for the download and initial set up, however once I navigate to "Play" the download freezes around the 245mb mark and then a few moments later I get the error screen below.
I have uninstalled and reinstalled minecraft as well as deleting the .minecraft folder. I have turned off my internet security and firewall totally to still no avail.
[media]
Please would someone be able to advise if this is a bug or something local?
Below I have attached more imagery to hopefully help diagnose this problem.
Thank you.
Java edition installed:
[media]Linked issues
Attachments
Comments 2
Thank you for your report!
We're tracking this issue in MCL-11564, so this ticket is being resolved and linked as a duplicate.
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Hey there!
This looks to be a technical support issue and the bug tracker does not have the appropriate resources to help you with this problem. Instead, I'd recommend contacting Community Support for assistance.