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Thank you for your report!
We appreciate you taking the time to report a bug. Unfortunately we are only able to accept bug reports in English, since it is the common language used by Mojang Studios and on this bug tracker.

You are welcome to create a new ticket about your issue in English. You can use an online translator, if it helps. Do note that if you edit this ticket, it is not guaranteed to be noticed, as the ticket is currently closed.
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This appears to be an account issue so please contact Mojang Support for assistance as the bug tracker does not have the appropriate resources to help you.

Thank you for your report!
We're tracking this issue in MCL-16570, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
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