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I bought Minecraft Java Edition Card from a convenience store not too long ago, and I bought Minecraft. I only logged in with a Microsoft account. There was no separate receipt after the purchase. After purchasing it, I installed the launcher and ran it, but I could only play the demo version. So when I went back to the site and checked again, there was no purchase button, but there was only an install button with the phrase "install again."

Of course, if I pressed the Install button and reinstalled, I could only paly the demo version.
How can I fix this?

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Comments 2

This appears to be an account / technical support issue and the bug tracker is unable to help you with this problem. Instead, please read through this article and if that doesn't fix the problem, please contact Mojang Support.

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We're tracking this issue in MCL-16570, so this ticket is being resolved and linked as a duplicate.

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jinseo7407

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1.16.4

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