The game worked fine after I first bought and installed it. After trying to download replay mod and the files that go with it, I haven't been able to get the launcher to load. It just gives me a grey screen and says not responding at the top. I have uninstalled it and reinstalled it and still the same issue. I have have uninstalled it again and the launcher install has also disappeared. I have tried going on minecraft.net to download it again and when I get to the buy screen to login, the screen is white, and I am unable to continue to download it. I am not tech savvy and have no idea what to do from here. Please send help! lol
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Comments 5
@Hipposgrumm it's not invalid if the mod isn't attached to the game, I said I downloaded it to my pc, not that I had attached it to Minecraft.
@violine1101 this tells me nothing. Obviously it's an issue if other's are having the same problem, then it's a problem Mojang needs to fix.
@violine1101 This also doesn't say anything about why I can't login onto the Minecraft.net website to redownload the game. This is where I was sent too when I went to support on that website.
Amanda Ballard, if you feel this issue is affecting you, feel free to vote for the parent ticket, (MCL-16049), to give Mojang a basic idea of how many people are impacted by the problem. Doing this will not determine how quickly the bugs gets fixed or handled, however.
@unknown, as I said, take a look at the linked ticket, especially the comments section, and if you still need help, contact community support.
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Thank you for your report!
We're tracking this issue in MCL-16049, so this ticket is being resolved and linked as a duplicate.
That ticket has already been resolved as invalid, which means this is a technical support issue. Please take a look at the parent ticket (MCL-16049) and see if a solution is provided there.
If you need additional help to fix this problem, please contact the Community Support and refer to this ticket (e.g. "I have reported this issue on Mojira as MC-XYZ.").
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki