Potential Workaround
First make sure the launcher and game are closed, then go to your Minecraft folder and delete launcher_msa_credentials(.json) and try starting the Minecraft Launcher again.
Windows Users: Press Windows + R on your keyboard, type %appdata%/.minecraft and click OK.
Mac Users: Press ⇧ Shift + ⌘ Command + G on your keyboard, type ~/Library/Application Support/minecraft and click Go.
When I try to open the Minecraft Launcher it is stuck on a gray screen and when I try to X out of it it says "Minecraft Launcher is not responding" I am on Windows and I tried uninstalling and re downloading it multiple times same goes for me restarting my computer. Can someone tell me what im supposed to do.
Linked issues
is duplicated by
Comments


I've been having the same problems for the last 3 months and I cant play Minecraft anymore in till I find a fix, I've done everything you've done and I made sure I downloaded the right Minecraft version

What is a backup folder and how do I make one? I've been having this problem for quite a while now.
Please try this possible workaround:
1) Close the game & launcher
2) Press Windows + R
3) Type %appdata%\.minecraft and press Enter
4) Delete launcher_msa_credentials(.json)
5) Try to play the game again
If this works for you, then please leave a comment!

Would you mind attaching the full log found in minecraft/launcher_cef_log.txt?

@Greymagic27 You're my hero!! It worked!!

I just had the same issue, the fix worked perfectly!

You're my hero too @unknown

It fix it ! Thanks you !

I have deleted the line from the program files but it is still not launching. Any suggestions?

Removed line from program files.
Still does not launch. Error code 126 Exit code 0

Hello, so I have the same problem as referred here since my Minecraft launch just writes a message of "not responding" and that's why I deleted as mentioned here the launcher_msa_credentials(.json) but my Minecraft still has the same problem. I tried so many things but nothing seems to work. It would be really nice and appreciated if someone could help me, please.
@unknown Please try the fixes in MCL-6550

worked like a charm. thanks!

I just tried deleted that line item but it the app launcher is still not responding.

An attachment with a disallowed file extension has been removed from this ticket.
Executable files and documents are not allowed as attachments.
Please attach crash reports, log files and screenshots as they are instead of pasting them into a document.
-- I am a bot. This action was performed automatically! Please report any issues on Discord or Reddit

launcher_msa_credentials(.json) is already deleted and the launcher dont start

The folder doesn't exist for me.

When i have reinstalled the game, and try to start it, still nothing happens. It does also not create a .minecraft file in %appdata% also the only file in my minecraft folder on the programfiles(x86)

Programnavn med feil: MinecraftLauncher.exe, versjon: 1.0.1.0, tidsangivelse: 0x605335a0
Modulnavn med feil: ucrtbase.dll, versjon: 10.0.19041.789, tidsangivelse: 0x82dc99a2
Unntakskode: 0xc0000409
Feilforskyvning: 0x0009d132
Feil prosess-ID: 0x4360
Feil starttid for program: 0x01d735a7fb97fb78
Feil programbane: C:\Program Files (x86)\Minecraft Launcher\MinecraftLauncher.exe
Feil modulbane: C:\Windows\System32\ucrtbase.dll
Rapport-ID: 8cb7db58-7110-4bb4-8da9-7a08c1ce5581
Fullstendig navn på feilpakke:
Relativ program-ID for feilpakke:
This is from the error in eventlog now when i try to start minecraft.


Hi!
Can someone confirm that this issue is still occurring?
If so please respond in comment section to further investigate this issue.
I have the same issue any fixes?