Hi!
Can someone confirm that this issue is still occurring?
If so please respond in comment section to further investigate this issue.
Hi!
I have to ask you to check again if you're 100% sure you're logged into the same account in Launcher and on minecraft.net website. We've tried to reproduce this several times on our side and every account that owns GamePass should be able to change their Minecraft Java Profile Name on minecraft.net.
Make sure you're logged with the same account with GamePass to MS Store and XboxApp.
From what you've send, account you are logged in on website does not have Minecraft Java entitlements.
You could also try downloading different Launcher (by using option download for Win7/8) from here [Download Minecraft | Minecraft.|https://www.minecraft.net/en-us/download]
Maybe this could help.
This ticket will automatically reopen when you reply.
Hi, thanks for the answer
I have a few more questions regarding this issue:
Could you check if your GamePass subscription is still active?
Have you changed your GamerTag before? If so, to change it once again you have to pay (cost varies by region and currency). You can check this link for more information: [How to change your Xbox gamertag | Xbox Support|https://support.xbox.com/en-US/help/account-profile/profile/change-xbox-live-gamertag]
Could you provide me with steps you make when this issue occur?
This ticket will automatically reopen when you reply.
Hi there!
Can you change your Java profile name with those steps?
1. Go to www.minecraft.net.
2. Sign-in with your Microsoft Account with GamePass.
3. Go to profile and look for 'Change' button next to 'Profile Name'.
4. Type-in your new profile name.
5. Click on 'Change Profile name'.
Can you change your GamerTag with those steps?
1. Go to www.Xbox.com.
2. Sign-in with your Microsoft Account with GamePass.
3. Go to 'Xbox Profile' and then 'Customize'.
4. Click on 'Pen' icon next to your GamerTag.
5. Type-in your new GamerTag and save it.
Let me know if that fixes your problem.
This ticket will automatically reopen when you reply.
Issue also occurs on Release 1.20.4 with two new cases not mentioned in bug description:
1. When the Player creates a new Realm 'Create the realm...' - Please, notice that the issue does not occur when the Player creates a new Snapshot Realm.
2. When the Player joins to the Minigame. 'Connecting to the realm...'
Added new Media:
'Connecting_to_the_realm.mp4'
'Creating_the_realm.mp4'