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While on Windows ver 20H2 the launcher does not open or respond ending in a grey screen and eventual crash.

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Comments 3

Avoma

Please could you attach the crash report which can be found in minecraft/crash-reports/crash-<DATE>-client.txt. If for some reason you cannot provide this, please attach the full launcher log which can be found in minecraft/launcher_log.txt. Supplying the team with this information would help them to determine what the problem is. Thanks!

Norah Roe

I searched for both things I couldn't find them. I searched the Minecraft folder by hand as well. I am sorry for lack of help there.

violine1101

Thank you for your report!
We're tracking this issue in MCL-16049, so this ticket is being resolved and linked as a duplicate.

That ticket has already been resolved as invalid, which means this is a technical support issue. Please take a look at the parent ticket (MCL-16049) and see if a solution is provided there.
If you need additional help to fix this problem, please contact the Community Support and refer to this ticket (e.g. "I have reported this issue on Mojira as MC-XYZ.").

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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Norah Roe

(Unassigned)

Unconfirmed

(Unassigned)

1.16.4

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