Dear Mojang,
I’ve recently had a problem with running Minecraft on my new computer. I bought Minecraft recently and the game worked fine a few days ago. But when I tried to open the Minecraft launcher, it opened a grey screen and said that it wasn’t responding. I’ve tried the Minecraft trouble shoot guides and it hasn’t fixed my problem. Is there any way to fix this problem and if so, please respond back to this email. Your game is very entertaining and I would hate to not be able to play it again.
Sincerely, Ivan
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Thank you for your report!
We're tracking this issue in MCL-16049, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! Please report any issues on Discord or Reddit