mojira.dev
MC-211442

It says I didn't pay for Minecraft, when I did.

I bought Minecraft: Java Edition for my Windows 10 laptop and it was working perfectly well and I could play it, but I came back an hour or two later and now when I open the game it only allows me to play the demo, and it undid the change I made to my username/gamer tag. I went onto my Minecraft account online and it says I do not own Minecraft yet but the £25 is still gone from my bank account.

Can anyone help me?

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Thommy Siverman

Thank you for your report!
However, this issue is Invalid.

This is an account or billing issue. We do not have the tools to help you with this issue on this bug tracker.
Please contact Mojang Support.

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Arisa Bot

Thank you for your report!
We're tracking this issue in MCL-16570, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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Genevieve Elizabeth Carey

(Unassigned)

Unconfirmed

(Unassigned)

1.16.4

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