We have a new realms server and a lot of the time no one can join because we get an error saying 'Realms: (429)' when trying to load the realms page, or one saying '-429' when trying to join a specific realm. This has happened on five different computers/accounts, both mac and PC, and restarting the computer does nothing and the only solution seems to be to wait a few hours before trying again, after which it still doesn't always work. It seems that a lot of people are having this same issue online and no one has found a solution, which is very frustrating as we are paying for this service. I hope this can be fixed soon.
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This appears to be a duplicate of REALMS-6147, which hasn't yet been resolved. If you have any additional information to provide regarding this issue, feel free to comment on the parent ticket. If you feel that this issue is affecting you, feel free to vote for the duplicated ticket, to give Mojang a basic idea of how many people are impacted by the problem. Just to further inform you, this will not determine how quickly the bug gets handled or fixed.