I went to purchase the game, but it then said: "something went wrong", and I didn't receive the game, but it still took the money from my account 180 d.kr. (Danish currency). I'd like to know, if i could either get the game or get my money back.
Victor
Linked issues
Comments 4
Thank you for your report!
We're tracking this issue in MCL-16570, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
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Yeah, the issue has not been resolved, because I didn't get a mail saying, that I bought the game, it just took the money and said, that it didn't work.
Please see the moderator note on MCL-16570 for possible steps to resolve this. If the steps on that note do not help you, please contact Mojang Support
Did you try and contact support yet?