We bought Minecraft Java Edition and downloaded it but we cannot play it. We tried re-downloading and now the launcher is stuck.
Comments 3
Thank you for your report!
However, this issue is Invalid.
This is a technical support issue; this site is for bug reports only. We do not have the resources to provide you with technical support.
Please contact Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as MC-XYZ.").
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
Try re-installing Java. If that doesn't work try resetting your computer.