My computer cannot boot up Minecraft 1.17. It always pops up an window saying that I need to update the Video Card Drivers, but all the drivers are updated. I also don't really think it's because my computer does not meet with the minimum requirements to play Minecraft because I can play all the other versions, including 1.17 snapshots. The only versions of the game that I cannot play are 1.17 pre-release and above.
Please help. Thanks.
PS: I contacted Minecraft support, and they told me to create a issue in this website so then the developers can see what's wrong.
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migrated
migrated
This may relate to MC-228430.
Avoma
This report is invalid, as this is a technical support issue and the bug tracker is unable to help you, as the team does not have access to the appropriate resources. Please contact Community Support for assistance, regarding this problem.
migrated
None of the integrated graphics hardware in the CPUs listed for your device support OpenGL 3.2 and therefore your computer does not support the minimum requirements.
Information on your computer found here: https://support.hp.com/ee-en/document/c02781693
Minecraft Minimum System Requirements are found here: https://help.minecraft.net/hc/en-us/articles/360035131371-Minecraft-Java-Edition-System-Requirements-
Interestingly, the minimum requirements state OpenGL 4.4 is required, but afaik it works with anything 3.2 and up.
violine1101
Thank you for your report!
We're tracking this issue in MC-128302, so this ticket is being resolved and linked as a duplicate.
This is known to be a problem with your computer.
– Update your graphics card drivers. (Do not rely on automatic updates)
– If you are using Java arguments to increase the amount of memory, please reduce it to the default 2GB.
– If that did not help, please contact Community Support and refer to this ticket (e.g. "I have reported this issue on Mojira as MC-XYZ.").
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