[MC-231322] connection lost internal exception java.net.socketexception connection reset

I recently started a realms with some friends.
They can join it without any problem, but I get disconnected every 5 seconds to 5 minutes.

Customer support asked me to report this bug here.

Each time I get the same screen with the same error message.
I have this problem since I started the Realm.

Linked issues

duplicates

MC-227913 Servers not loading / Connection Reset Error in 1.17 (Caused by Firewall/AV)

Attachments

Comments

migrated 2021-07-07T00:44:18Z

Duplicates MC-227913 Please read mod note.

migrated 2021-07-07T00:58:53Z

Yeah, I have done this procedure many days ago and I still have the issue.

Avoma 2021-07-08T10:20:48Z

If you've followed all of the instructions without success, please approach Community Support for further assistance.

migrated 2021-07-08T12:49:32Z

Yup, I did, and they told me to open a ticket here.

SPGoding 2021-07-09T16:47:15Z

This is a technical support issue, and we're unable to provide any kind of technical support here. Please contact Community Support (not customer support) for assistance.