hi i've reached out to one of your support team and he/she did not get back or resolve this issue i had for days. may i know what is going on? i cant play the game and i would like a refund if i still cant access it
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Thank you for your report!
We're tracking this issue in MCL-6550, so this ticket is being resolved and linked as a duplicate.
That ticket has already been resolved as invalid, which means this is a technical support issue. Please take a look at the parent ticket (MCL-6550) and see if a solution is provided there.
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If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
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Please provide more details regarding this issue as this report is quite difficult to understand due to the lack of information provided. Does your game crash? Are you using any modifications? Screenshots and/or videos would also be greatly appreciated. Thanks 😃