Hi, can someone please explain to my account that's had Minecraft on it for 10+ years is now gone. So when I log in to Microsoft online and and the store says buy Minecraft instead of letting me to download so look in profile detail and says I don't have any Minecraft at all so what the hell happen to my bedrock and java edition on my account
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Thank you for your report!
We're tracking this issue in MCL-16570, so this ticket is being resolved and linked as a duplicate.
That ticket has already been resolved as invalid, which means this is a technical support issue. Please take a look at the parent ticket (MCL-16570) and see if a solution is provided there.
If you need additional help to fix this problem, please contact Community Support and refer to this ticket (e.g. "I have reported this issue on Mojira as MC-XYZ.").
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
Also note that this project is only for Java, not Bedrock. If you need to report a bug in Bedrock, go here.
Invaild.