[MC-234687] I can't play

I migrated my account to a Microsoft one and now when I try to log in, it says that I can play only demo until I buy it and I can't play at all. And it says to switch back to the account I wanted to migrate if I want to play the full version but if I try the password is not correct and I can't change it too
because is not sending me the email that I have to use to change it.

So I migrated but I can play only the demo.

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Comments 7

Avoma 2021-08-17T11:20:56Z

Duplicate of MCL-16570, which was later resolved as invalid because this is an account issue and the bug tracker is unable to help you. Please see the Mojang Studios note attached to the parent ticket to potentially fix this issue.

Cristian 2021-08-17T13:31:19Z

Avoma thank you for trying to help me! hope is working <3

Avoma 2021-08-17T13:33:59Z

No worries! Glad I could be of assistance 😃

Cristian 2021-08-17T13:38:58Z

It does not work because my problem is that I migrated from a Mojang account to a Microsoft one and I can play only a demo, but his problem is that he purchased the game and it didn't work, not that he migrated, but thanks anyway!<3

Avoma 2021-08-17T13:40:18Z

For any account related issues, consult Mojang Support. 🙂

Cristian 2021-08-17T13:58:44Z

Thanks for the help again, I hope I'm gonna play again because this is my favorite game and I play it for an year now so I really hope is gonna be ok <3 =))

Cristian 2021-08-17T14:00:53Z

I love how the community is always responding faster then the admins and is rlly helpful